CommProve Announces Safaricom New Customer Win

DUBLIN, Ireland, January 16, 2013 /PRNewswire/ –

Safaricom awards CommProve network management contract; leverages CommProve’s next
generation network monitoring solution

Safaricom, Kenya’s leading mobile operator, is looking to CommProve to improve its
subscriber network quality of experience. As part of the agreement, CommProve will deploy
its next generation network monitoring solution, CommProve NetLedge
[http://www.commprove.com/products/commprove-netledge ] across Safaricom’s network. The
deployment is scheduled for completion by the first half of this year.

“Safaricom has aggressive plans for growth and as we expand further in the region we
need to further enhance the network performance for our subscribers,” said Thibaud
Rerolle, Technical & IT Director, at Safaricom. “We needed to work with a company that has
a platform that is able to enable network monitoring across multiple network interfaces
including LTE and WiMAX to support our existing network as well as our future plans.
Following an extensive evaluation process, CommProve’s network monitoring solution was
identified as the best of breed solution available to meet Safaricom’s requirements. The
CommProve solution is tried and tested in the market and is leading the way in real-time
cell awareness.”

CommProve NetLedge and Insight applications will provide network monitoring across
multiple interfaces for control and user plane in 3G, LTE and WiMax to ensure the
measurement of network performance KPI’s, Quality of Service and the full utilization of
the network. The solution will track customer experience and also perform advanced
troubleshooting to enable Safaricom’s engineering team to complete issue identification
and resolution in real-time.

“The last couple of years have been an exciting time for CommProve in Africa and we’re
delighted to be announcing our newest customer in the region, Safaricom,” said Dr. Lars
Pedersen, CEO of CommProve. “Safaricom is the leading provider in Kenya and remains
focused on providing the best quality network for their customer. We are looking forward
to working closely with the Safaricom team to assist them in achieving their goals.”

CommProve NetLedge

CommProve’s real-time network monitoring probe-based solution is able to monitor a
wide range of network interfaces including 2, 2.5G, 3G, WiMAX as well as LTE. The solution
is a non-intrusive, passive monitoring solution with real-time analysis capabilities,
powerful troubleshooting possibilities and a number of ready to use software insight
applications that cover the radio access network (RAN) as well as the core network to
enable operators to make the right decisions to maximize profit and protect revenue
streams.

The network monitoring solution will be deployed next year. For more information on
CommProve’s network monitoring solution visit here
[http://www.commprove.com/products/commprove-netledge ].

About CommProve

CommProve enables mobile network operators (MNOs) to control financial performance,
quality of experience and network performance using real-time cell awareness. The
CommProve NetLedge platform provides real-time data acquisition and mediation while the
CommProve Insight application suite collects and analyzes network usage information and
integrates it with business rules and subscriber data to enable operators to maximize both
customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve
customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information
please visit http://www.commprove.com.

About Safaricom

Safaricom provides a comprehensive range of services under one roof. This includes
mobile and fixed voice and data services on a variety of platforms. With annual revenues
in excess of Kshs 100 billion, it is Kenya’s widest 3G network with a growing fibre optic
cable footprint and its most expansive WIMAX presence.

Safaricom pioneered commercial mobile money transfer globally through M-PESA, the most
successful such service anywhere in the world. Launched in March 2007 as a money transfer
service, it now has over 15 million customers and over 37,000 Agent outlets countrywide.

        Analyst/media contact:
        Stephanie Forrest
        Tel: +44-(0)7917695755
        Email: stephanie.forrest@commprove.com
        Twitter: @commprove

SOURCE CommProve