Pactera Ranks Number One Service Provider for Citigroup Software Technology Services in China
BEIJING, Feb. 4, 2013 /PRNewswire/ — Pactera Technology International Ltd. (NASDAQ: PACT), a global consulting and technology services provider strategically headquartered in China, today announced that the company has been ranked number one by Citigroup Software Technology & Service China (CSTS China) in its most recent ranking of IT services vendors.
While Pactera has provided comprehensive IT services to CSTS China since 2005, 2012 marks the first year Pactera ranked first place for all four consecutive quarters. In the fourth quarter of 2012, Pactera scored in the top spot for all five ranking criteria, cementing the company’s position as a key strategic partner of CSTS China in China. The ranking criteria compose CSTS China’s vendor management best practices to guarantee high service levels in the areas of delivery quality, work processes, compliance with relevant laws and regulations, billing processes, and attrition rates.
Pactera’s service relationship with CSTS China allows the global financial services client with operations in more than 100 countries to focus on core processes. Pactera’s initial scope of engagement grew quickly from pilot projects to a core banking system testing engagement requiring deep financial industry domain expertise. With services provided from dedicated Pactera off-site development centers in China as well as on-site at client facilities, the value-add of Pactera’s services has increased substantially over time. Pactera is now CSTS China’s primary provider of core banking testing services, leveraging a 23,000-strong global workforce for rapid scalability, industry leading information security practices, and quality service delivery.
Speaking soon after CSTS China revealed the vendor rankings for 2012, Pactera’s account executive for CSTS, Siewmeng Wong, commented on the company’s transition from service provider to key partner: “What makes Pactera so successful is our passion and our team structure. Our professionals know their counterparts at Citi well and are excited about new projects and challenges because we have an opportunity to work with such a well-known financial firm. But what really sets us apart is our people. We have an excellent team structure staffed by a ‘dream team’ of engineers and system administrators.”
David Chen, President of Pactera, stated: “Our clients hold strong expectations for us to deliver on our promise to provide unparalleled service quality following the merger between VanceInfo and hiSoft in late 2012 that created Pactera. Both firms were Citigroup service providers at the time, but the excellent performance of the Pactera CSTS China delivery team has demonstrated that not only will there be no interruption of service for our clients, but that we also are beginning to realize synergies from the merger. We will continue striving to provide top service and maintain our hard-earned spot as a key partner for Citi in years to come.”
Pactera, formerly HiSoft Technology International Limited (NASDAQ: HSFT), is a global consulting and technology services provider strategically headquartered in China. Pactera provides world-class business and IT consulting, solutions, and outsourcing services to a wide range of leading multinational firms through a globally integrated network of onsite and offsite delivery locations in China, the United States, Europe, Australia, Japan, Singapore and Malaysia. Pactera’s comprehensive services include business and technology advisory, enterprise application services, business intelligence, application development &maintenance, mobility, cloud computing, infrastructure management, software product engineering & globalization, and business process outsourcing.
For more information about Pactera, please visit www.pactera.com
This announcement contains forward-looking statements made under the “safe harbor” provisions of Section 21E of the Exchange Act. These forward-looking statements can be identified by terminology such as “may,” “will,” “expect,” “anticipate,” “aim,” “estimate,” “intend,” “plan,” “believe,” “likely to” or other similar expressions. Pactera and VanceInfo may also make written or oral forward-looking statements in its reports filed or furnished with the SEC, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about Pactera’s or VanceInfo’s beliefs and expectations, are forward-looking statements and are subject to change. Forward-looking statements involve inherent risks and uncertainties. A number of important factors could cause actual results to differ materially from those contained, either expressly or impliedly, in any of the forward-looking statements in this press release. These factors include the risk factors detailed in Pactera’s and VanceInfo’s filings with the SEC. All information provided in this press release is current as of the date of this press release, and neither Pactera nor VanceInfo undertakes any obligation to update any such information, except as required under applicable law.
SOURCE Pactera Technology International Ltd.