NICE to Host Discussion on How Organizations Can Tackle Consumer Compliance Regulations in the Age of CFPB
RA’ANANA, Israel, February 12, 2013 /PRNewswire/ –
NICE Systems (NASDAQ: NICE) announced today it will share its expertise on how to meet
Consumer Financial Protection Bureau (CFPB) requirements at an executive breakfast at the
Mondrian SoHo in New York City on February 19, 2013. Company experts and industry guest
speakers will discuss best practices for adhering to regulations recently enforced by the
CFPB, as well as audit-readiness. NICE will present its solution for contact centers which
belongs to the NICE Proactive Compliance Suite for Consumer Protection. This suite
provides financial institutions investigation and operational tools to manage compliance.
“The first focus point for CFPB enforcement is contact center operations, and
financial institutions must make it a priority to normalize compliance in this area,” said
Barak Eilam, President of NICE Americas. “With the right compliance management system in
place, these institutions will be well equipped to meet today’s regulations and to build
the foundation for future compliance as well.”
This event will cover the essential solutions, checklists, and capabilities for
organizations seeking to meet CFPB requirements today and to prepare for possible
litigation or disputes in the future, with specific emphasis on contact center readiness.
The knowledge sharing session will also provide a sneak peek into NICE’s entire
Proactive Compliance Suite for Consumer Protection. This offering is based on years of
experience in designing analytics-based contact center solutions as well as NICE Actimize
expertise in financial crime, risk and compliance. NICE’s capabilities include agent
guidance and script adherence, record keeping, exception identification, corrective action
guidance, customer dispute management, suitability assessment, case management and
analytics-based insights into customer interactions.
For more detailed information, click here
[http://info.nice.com/rs/nice2/images/Detailed Agenda -NYC.pdf?mkt_tok=3RkMMJWWfF9wsRow5%2FmYJoDpwmWGd5mht7VzDtPj1OY6hBwoIrSJK1TtuMFUGpsqOOeXAgdC ]
. To register, click here [http://info.nice.com/ComplianceRoadshow_registrationpage.html
].
About NICESystems
NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver
strategic insights by capturing and analyzing mass quantities of structured and
unstructured data in real time from multiple sources, including phone calls, mobile apps,
emails, chat, social media, and video. NICE’s solutions enable organizations to take the
Next-Best-Action to improve customer experience and business results, ensure compliance,
fight financial crime, and safeguard people and assets. NICE solutions are used by over
25,000 organizations in more than 150 countries, including over 80 of the Fortune 100
companies. http://www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE
Systems. All other marks are trademarks of their respective owners. For a full list of
NICE Systems’ marks, please see: http://www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking statements,
including the statements by Messer Eilam, are based on the current expectations of the
management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks
and uncertainties that could cause the actual results or performance of the Company to
differ materially from those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base (particularly financial
services firms) and the resulting uncertainties; changes in technology and market
requirements; decline in demand for the Company’s products; inability to timely develop
and introduce new technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies and personnel; loss
of market share; pressure on pricing resulting from competition; and inability to maintain
certain marketing and distribution arrangements. For a more detailed description of the
risk factors and uncertainties affecting the company, refer to the Company’s reports filed
from time to time with the Securities and Exchange Commission, including the Company’s
Annual Report on Form 20-F. The forward-looking statements contained in this press release
are made as of the date of this press release, and the Company undertakes no obligation to
update or revise them, except as required by law.
Corporate Media Contact
Erik Snider, +1-877-245-7448, erik.snider@nice.com
Investors
Marty Cohen, +1-212-574-3635, ir@nice.com, ET
Anat Earon-Heilborn, +972-9-775-3798, ir@nice.com, CET
SOURCE NICE Systems Ltd.
