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Last updated on April 18, 2014 at 9:14 EDT

Unified Communications as-a-Service (UCaaS) Market Worth $7.62 Billion by 2018

February 14, 2013

DALLAS, February 14, 2013 /PRNewswire/ –

MarketsandMarkets recently conducted a study on the “Unified Communications
as-a-Service (UCaaS) Market: Advancements, Emerging Applications, Business Models,
Technology Roadmaps, Global Forecasts & Analysis (2013 – 2018)”, which analyzed and
studied the major market drivers, restraints, and opportunities in North America, Europe,
Asia-Pacific, Latin America and Middle East & Africa. The study reports that the global
Unified Communication as-a-Service (UCaaS) market is expected to grow from $2.52 billion
in 2013 to $7.62 billion by 2018, at an estimated CAGR of 24.8% from 2013 to 2018.
Telephony is the most used technology for now and will remain so in the coming few years
as well. The global UCaaS Telephony market is expected to grow from $0.87 billion in 2013
to $2.48 billion by 2018, at an estimated CAGR of 23.3% from 2013 to 2018.

Browse 104 market data tables and 10 figures spread through 203 pages and in-depth TOC
on “Unified Communications as-a-Service (UCaaS) Market: Advancements, Emerging
Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013
-2018)”.

http://www.marketsandmarkets.com/Market-Reports/unified-communication-as-a-service-ucaas-market-893.html

Early buyers will receive 10% customization on reports.

The global UCaaS market growth is driven by the emergence of video technology and
collaboration solutions, although telephony will be the most used technology for the years
to come. The UCaaS collaboration application market revenue is expected to grow from
$540.74 million in 2013 to $1.75 billion by 2018, at an estimated CAGR of 26.5% from 2013
to 2018. Companies across all sectors are using UCaaS, cloud based unified communication
which integrates web conferencing, video conferencing, messaging, VoIP and presence over
cloud that helps to decrease front load capital cost as they are offered on a per seat
basis, enabling businesses to scale communications easily and effectively, thereby
reducing travel time and leaner business processes.

Enterprises want to deploy UCaaS on their existing infrastructure. This results in
hybrid UCaaS, which allows many cloud providers to integrate their services with UCaaS
service providers. Companies are shifting from on premise to cloud based UC, which is
largely driving adoption. With enterprise mobility on the rise, the opportunity for UCaaS
can prove a lucrative market for the vendor ecosystem.

The report also provides the competitive landscape of the Unified Communications
as-a-Service (UCaaS) Market
[http://www.marketsandmarkets.com/Market-Reports/unified-communication-as-a-service-ucaas-market-893.html ]
, providing an in-depth comparative analysis of the technological and
marketing strategies that the key players are adopting in order to gain an edge over their
competitors. Some of the major players in this market are Avaya, Cisco, Microsoft,
Alcatel-Lucent, PanTerra Networks, Interactive Intelligence, Siemens Enterprise
Communications, Mitel, CSC, and NEC.

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Source: PR Newswire