TERiX Maintenance Continues Past End-Of-Service-Life Date Announced by Hitachi
SUNNYVALE, Calif., Feb. 14, 2013 /PRNewswire/ — TERiX Computer Service is proud to announce that they will continue to provide hardware maintenance service on Hitachi Data Systems® (HDS) storage systems going end-of-service-life (EOSL) with the manufacturer in July 2013.
Customers who continue to use EOSL systems without an alternative for hardware support will experience delays, potential downtime, and unplanned time and materials costs when a hardware failure occurs. TERiX Computer Service is pleased to provide full SLA coverage with readily available parts and technicians on the EOSL systems and their rebrands named in this July announcement, permitting uninterrupted coverage for owners of these systems.
HDS has announced that Universal Storage Platform models USP100(TM), USP600(TM), USP1100(TM) and NSC55(TM) will be EOSL as of July 31, 2013. This also serves as the EOSL date for rebranded Hewlett Packard® Storage works(TM) models CP12000(TM), XP10000(TM) and Oracle® StorEdge(TM) 9990(TM) and 9985(TM) systems. This announcement impacts thousands of businesses which must decide what to do about it.
Data and the actions it enables are the heart of competitive businesses, and heart upgrade decisions aren’t to be taken lightly. TERiX extends the timeframe and eliminates the pressure for an upgrade to newer models, allowing businesses the option to continue using the existing systems with full coverage for as long as they wish. TERiX has stocked and available logistics and field support resources throughout the US and 48 countries to continue to provide uninterrupted maintenance coverage on these named models regardless of OEM end-of-service-life announcements.
About TERiX Computer Service
TERiX is a global datacenter hardware support company providing flexible multivendor service on over 30 OEM brands of server, mainframe, storage and network products and Operating Systems. These include new manufacture and legacy platforms from IBM®, Cisco®, HP®, Dell®, Oracle®, HDS®, EMC®, and NetApp®. TERiX Computer Service customers include 50 of the global Fortune 500, 30+ major telecommunication companies, 20+ major finance/banking firms, more than a dozen healthcare and pharmaceutical giants, and 20+ Federal Agencies. TERiX provides a lab-tested, customer-focused support experience with strong service metric attainment, and as an independent service provider that is hardware-agnostic, acts as a trusted advisor to clients and partners worldwide. For more information, visit us at: http://www.terix.com.
SOURCE TERiX Computer Service