P&T LUXGSM Deploys Amdocs CES to Support Quad-Play Operations
Amdocs converged billing and customer management solution improves customer experience
ST. LOUIS, Feb. 26, 2013 /PRNewswire/ — At Mobile World Congress 2013, Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that P&T LUXGSM, the largest service provider in Luxembourg, has deployed Amdocs CES software as part of its business support systems (BSS) modernization project. The modernization project follows the merger between the state-owned P&T Luxembourg’s telecom sales entity and its mobile subsidiary LUXGSM S.A. to provide one converged billing and customer management solution.
The roll-out of the solution has been planned in phases, with the first phase ? consumer and business mobile telephony services ? already in production. Other phases will include the ability to address wireline customers and add more converged services for customers.
“As part of the merger, one of the priorities was to determine a strategy for a combined customer management, charging and billing system to retain our market-leading position through the quick delivery of new and innovative offerings to our customers,” said Marc Rosenfeld, P&T LUXGSM’s CEO. “The Amdocs solution has already begun to help us to improve the customer experience, aiding in customer retention and our ability to attract new customers. Amdocs is helping us modernize and drive efficiencies.”
“By streamlining the systems and processes, the new Amdocs solution will help P&T LUXGSM sell products and services more effectively across multiple channels,” said Rebecca Prudhomme, vice president for product and solution marketing at Amdocs.
P&T LUXGSM, a subsidiary of the incumbent operator of postal and telecommunication services P&TLuxembourg, is the leading provider of telecommunication services in Luxembourg. Relying on state-of-the-art technology, P&T LUXGSM provides advanced quad-play services to the residential and business communities. With 3,800 employees the P&TLuxembourg Group is the 5th largest employer in Luxembourg.
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For more than 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees serve customers in more than 60 countries.
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Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our Form 6-K furnished for the first quarter of fiscal 2013 on February 12, 2013.