Wize Commerce CEO Jeff Katz To Deliver Keynote Presentation On The Evolution Of Customer Experience At Conference Board Event
E-Commerce Pioneer Will Discuss the Future of the Customer Experience in the Retail and E-Commerce Industries
NEW YORK, March 13, 2013 /PRNewswire/ — Wize Commerce CEO Jeff Katz will deliver a presentation at The Conference Board’s “Customer Experience Leadership Conference” examining how the customer experience has changed over time and what it will look like in the future.
Before joining Wize Commerce as CEO, Katz served as the founding Chairman and CEO of Orbitz, the President and CEO of Swissair, CEO of Leapfrog Enterprises, and as a Vice President at American Airlines. Over the course of his extensive career, Jeff has witnessed first-hand how the customer experience has evolved in these diverse industries.
“The physical and digital worlds of commerce are coming together in increasingly collaborative ways, and this trend is only accelerating,” said Katz. “Companies need to accept this reality and find ways to adapt so that we can elevate the customer experiences of both traditional and e-retail.”
“Jeff Katz brings to this conference a very unique perspective, given his decades of work in the airline, retail, and e-commerce industries,” said Conference Chair Robert Reiss. “He is a proven innovator and we look forward to his presentation on the future of the customer experience and what it means for executives.”
The Conference Board sponsors high-level conferences which allow industry leaders to learn more about today’s critical issues, prepare for tomorrow’s challenges, and network with business leaders. This year, other speakers include WebMD CEO Cavan Redmond and Lisa Holladay, Vice President, Brand Management and Guest Experience, The Ritz-Carlton Hotel Company, L.L.C., among others.
The Conference Board Customer Experience Leadership Conference runs from March 21-22 at the Westin New York at 212 East 42(nd) Street in New York City. Katz’s presentation is at 12:15 PM on Friday, March 22(nd). For information, including how to register, click HERE.
About Wize Commerce
Wize Commerce(TM) (formerly Nextag, Inc.) is a global leader in online optimization and traffic acquisition technology. For over a decade we have been helping clients maximize their revenue and traffic using optimization technologies that operate on a massive scale and across digital ecosystems. Wize Commerce owns and operates Nextag, guenstiger.de, and FanSnap as part of a global shopping network all of which utilize our integrated optimization and traffic acquisition technologies. Wize Commerce currently drives over $1.1 billion in worldwide sales through its online shopping network and partner sites. Wize Commerce is headquartered in San Mateo, CA, with offices in Chicago, Tokyo, Hamburg, and Gurgaon, India.
For more information please visit www.wizecommerce.com.
About The Conference Board
The Conference Board is a global, independent business membership and research association working in the public interest. Our mission is unique: To provide the world’s leading organizations with the practical knowledge they need to improve their performance and better serve society. The Conference Board is a non-advocacy, not-for-profit entity holding 501 (c) (3) tax-exempt status in the United States.
SOURCE Wize Commerce