American Self Storage Implements Self Storage Manager across 12 Facilities
BLUE BELL, Pa., March 14, 2013 /PRNewswire-iReach/ — E-SoftSys(TM), developer of Self Storage Manager(TM) – one of leading management software programs for the self-storage industry, announced today that American Self Storage(TM) have successfully converted from their legacy management software to Self Storage Manager and have gone live with the program across all 12 facilities.
“As with any conversion, there were many challenges that we had to face in switching over to a new management software. However we are extremely happy with the ease of conversion to Self Storage Manager,” said Karen Kolbe, President of American Self Storage. “The entire team at E-SoftSys worked very closely with us during the whole transition process and we are truly amazed with the patience, and professionalism exhibited by their implementation team and the easy access to their executive team at all times.”
“E-SoftSys customer service is remarkably prompt!” added Kolbe. “Their 24×7 customer service is like no other. With their can-do attitude and willingness to listen to us and accommodate many features unique to our business, our decision to switch to Self Storage Manager was truly justified. We look forward to implementing many of the advanced features and modules that Self Storage Manager offers. I truly believe that E-SoftSys is a customer-focused company and will be happy to recommend Self Storage Manager to other operators.”
Kat Shenoy, President and CEO of E-SoftSys, appreciates the praise from Kolbe and also thrilled to have American Self Storage on board.
“We are very pleased to welcome another Top 100 Operator – American Self Storage to our fast-growing base of multi-facility operators,” Shenoy said. “For the past 10 years we have worked with several multi-facility operators and understand that every large operator has some unique requirements. Our large programming team of highly qualified programmers makes it easier for us to quickly incorporate such unique requirements in to our products.”
“Our well-defined implementation process and conversion methodology, along with superior customer support has helped Self Storage Manager to quickly become one of the leading management software in the self-storage industry for both single and multi-facility operators,” Shenoy added. “We will continue to work closely with our client base to get their input both on additional functionality and new technology and keep enhancing our products to help our clients improve their business processes and compete effectively in this ever changing economy. We look forward to a long term and mutually beneficial association with American Self Storage.”
E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:
- Self Storage Manager Comprehensive management software for single and multi-facility operators
- e-CRM Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.
- Other Modules INSOMNIAC(TM) Kiosk Interface, Online Reservations, Rentals & Payments, QlikView(TM) Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, G5 Integration, iPad(TM)/Tablet-based Site Walk Through and Audit module, and more.
- 24×7 Customer Support 24×7 Customer Support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.
- Training Videos In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.
About American Self Storage
American Self Storage, is a leading multi-facility self-storage operator founded in 1985 and headquartered in Santa Barbara, CA offering self storage, boat, equipment, RV and indoor storage units at affordable prices across California, Nevada and Arizona. They are also listed amongst the top 100 self-storage operators in the country. For more information, contact American Self Storage at 805.963.8632 or visit their website at www.stormystuff.com.
Manuel Thomas, E-SoftSys, 800-469-1740, firstname.lastname@example.org
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