Last updated on April 25, 2014 at 1:22 EDT

WS iNet Achieves Top Payment Card Industry Data Protection Standards

April 16, 2013

Contact Center Technology Provider Recognized for Keeping Credit Card Data Safe and Secure

PLANO, Texas, April 16, 2013 /PRNewswire/ – WS iNet, a premier provider of on-demand contact center technology, today announced it has achieved certification of Payment Card Industry Data Security Standards (PCI DSS) Level 1, the most rigorous industry-recognized payment card security standard available globally.

The certification is the result of a meticulous audit by an independent Quality Assurance Assessor, Coalfire Systems, to ensure WS iNet® meets best practices and security controls that keep credit card data safe and secure during transit, processing and storage. WS iNet will be listed on VISA’s Global Registry of PCI DSS Level 1 service providers.

“Achieving PCI certification is a major milestone for WS iNet,” said Bob Moseley, vice president and general manager of WS iNet. “Our business is based on maintaining the trust of our customers and their customers. With this certification, WS iNet is recognized as meeting the industry’s most stringent security standards for protecting stored cardholder data.” 

The PCI DSS is a proprietary information security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM and POS cards. Founded by the PCI Security Standards Council, PCI DSS facilitates the broad adoption of consistent data security.

The comprehensive, 288-point PCI standards checklist includes restricting, tracking and monitoring all access to network resources and cardholder data, as well as firewall installation, encrypted transmission of cardholder data, and regular testing of security systems and processes.

“Businesses and consumers want to know their credit card details are being handled and stored securely,” said Tim Houlne, CEO of WS iNet and Working Solutions. “As a pioneer of the home-agent virtual business model, data protection and secure customer information storage is consistently a top priority. Achieving PCI compliance demonstrates our ongoing commitment and investment in delivering the most secure, ahead-of-the-curve contact center solutions.”

About WS iNet®

WS iNet, an affiliate company of Working Solutions, innovates and hosts intelligent, on-demand contact center technology. Partnering with clients requiring flexible, robust, cost-effective solutions, WS iNet supports optimum customer engagement, satisfaction and loyalty. Founded in 1996, Working Solutions was the first company to utilize an entire workforce of home-based customer sales and service agents. Today, with a community of more than 110,000 registered agents, Working Solutions improves results and controls costs by providing the right people and technology delivered at the right time. Services include Agents OnDemand® and multichannel, social and mobile engagement tools. For more information on WS iNet, visit www.wsinet.com. To learn more about Working Solutions, visit www.workingsolutions.com.


SOURCE Working Solutions

Source: PR Newswire