Last updated on April 23, 2014 at 21:24 EDT

OpenText Named a Leader in Independent Research Firm’s Smart Process Applications Report

April 26, 2013

OpenText Cited for its Large Portfolio of Smart Process Apps and
Strengths in Multichannel Capture, Content Management, and Document

WATERLOO, ON, April 26, 2013 /PRNewswire/ – OpenText(TM) (NASDAQ: OTEX, TSX: OTC),
the global leader in Enterprise Information Management (EIM), today announced that industry analyst firm, Forrester Research, Inc.
(Nasdaq: FORR), has recognized OpenText as one of 12 Smart Process App
vendors that matter most today. In The Forrester Wave(TM): Smart Process Applications, Q2 2013 report, Forrester describes the core functional requirements for Smart
Process Applications as including Business Process Management (BPM),
Content Management, Content Capture and Distribution, Collaboration,
and Analytics. Forrester evaluated 12 vendors on their ability to
provide this broad suite of technologies along with the strategic
vision for automating the complex, dynamic, and people-oriented
processes that most organizations must deal with.

“Smart Process Applications are a new and emerging category of
applications designed to help CIOs and their firms improve the
effectiveness of their human-centric business activities,”(1) stated Andrew Bartels, vice president, principal analyst at Forrester
Research, Inc. in the report. Referencing the strong growth projections
for the market in his inaugural report on Smart Process Applications,
Bartels wrote, “Business Process Management suites – which we think
will be renamed smart process platforms – will have steadier growth of
15% or so from 2012 to 2015.”(2)

OpenText received a leader position through the rankings of its current
offering, strategy, and market presence – it was given top scores in
both the packaged solutions for cross-industry and planned enhancements
categories. OpenText Smart Process Applications provide out-of-the-box building blocks from several of OpenText’s core
EIM pillars, including Business Process Management (BPM), Enterprise
Content Management (ECM), and Customer Experience Management (CEM).

PSCU, the nation’s leading provider of traditional and online client-focused
services to credit unions, is reaping the benefits of deploying
OpenText Assure, a Smart Process Application designed to optimize
process interactions, enable easy collaboration, and increase
transparency all while boosting productivity and saving money. “Our
business needed a new generation of flexible, adaptable apps that could
address the manual and unpredictable processes and collaborative
activities that are central to our operations,” said Daniel Rosen,
senior director of process excellence. “OpenText Smart Process
Applications are helping us accelerate innovation of new services we
deliver to our customers that are supporting the growth of our

“Our positioning in Forrester’s 2013 Smart Process Applications Wave
report further validates for us OpenText’s leadership in the EIM market
and its success in delivering the highest value to our clients,” said
OpenText Chief Marketing Officer Kevin Cochrane. “Our forward-thinking
approach to spearheading the development of Smart Process Applications
has resulted in a solution that supports the pace of innovation today’s
businesses and their customers expect. By broadening our platform and
developing deep levels of cross-product integration, we are providing
our customers with the market’s most powerful EIM solutions for a more
connected and productive workforce.”

Download a complimentary copy of The Forrester Wave(TM): Smart Process Applications, Q2 2013 report today!

OpenText Continues Status as a Leader in EIM Market

In addition to being positioned as a leader in The Forrester Wave(TM): Smart Process Applications, Q2 2013 report, the highly regarded industry analyst firm has recognized
OpenText as a leader in other recent Wave reports focused on Digital Asset Management DAM, Multichannel Capture, Web Content Management WCM, and Enterprise Content Management (ECM), further supporting OpenText’s EIM strategy and product strength.

        --  In
            The Forrester Wave(TM): Digital Asset Management For Customer Experience,
             Q2 2012 report, authored by Stephen Powers and Anjali
            Yakkundi with Dave West and Shannon Coyne, OpenText was among
            the select companies recognized for its impressive
            functionality and emerging Customer Experience Management (CEM)
        --  In
            The Forrester Wave(TM): Multichannel Capture, Q3 2012
            report, authored by Alan Weintraub and Craig Le Clair, OpenText
            was one of eight multichannel capture vendors highlighted for
            its strength and focus in offering comprehensive enterprise
            capture software solutions capable of integrating with other
            business applications.
        --  In The Forrester Wave(TM): Web Content Management for
            Digital Customer Experience, Q2 2013report, authored by Stephen
            Powers and David Aponovich, OpenText was identified as one of
            ten Web Content Management (WCM) vendors that represent the
            strongest the market has to offer within its client base in
            terms of stability, functionality, and experience providing a
            primary enterprise WCM product.
        --  In
            The Forrester WaveTM: Enterprise Content Management, Q4 2011
            report, authored by Alan Weintraub, OpenText was identified as
            one of the vendors that leads the pack for its ability to
            address all four content-centric technology areas consisting of
            foundational, business, transactional, and persuasive.

OpenText Enterprise Content Management (ECM), OpenText Customer
Experience Management (CEM), OpenText Information Exchange (iX) and
OpenText Business Process Management (BPM) are among the five core
product pillars of OpenText Enterprise Information Management (EIM), which help organizations manage and exploit their information to drive
innovation, create competitive advantage, accelerate business process,
and make better business decisions without compromising information
governance and security needs.

OpenText Smart Process Applications are available immediately from
OpenText on-premise and in the cloud, and includes support for web
clients and mobile devices. For further information on OpenText Smart
Process Applications, please visit www.opentext.com/SmartProcessApplications.

To learn more about OpenText Smart Process Apps and OpenText EIM:

        --  Read the
            Because Process Matters blog
        --  View the
            on-demand webinar
            on Smart Process Applications featuring Forrester VP &
            Principal Analyst, Craig Le Clair
        --  Read the blog of
            Mark Barrenechea, OpenText's CEO
        --  Come meet with us in person at our upcoming
            OpenText EIM Days
        --  Follow OpenText on Twitter
            @opentext and on
            Facebook at


(1,3 )Forrester Research, Inc., “The Forrester Wave(TM): Smart Process Applications, Q2 2013,” Andrew Bartels and Connie Moore with Christopher Mines, Craig Le
Clair, Clay Richardson, Derek Miers, and Joanna Clark, April 24, 2013.

(2 )Forrester Research, Inc., “Smart Process Applications Fill A Big Business Gap,” Andrew Bartels and Connie Moore, August 8, 2012.

About OpenText
OpenText provides Enterprise Information Management software that
enables companies of all sizes and industries to manage, secure and
leverage their unstructured business information, either in their data
center or in the cloud. Over 50,000 companies already use OpenText
solutions to unleash the power of their information. To learn more
about OpenText (NASDAQ: OTEX; TSX: OTC), please visit: www.opentext.com.

Certain statements in this press release may contain words considered
forward-looking statements or information under applicable securities
laws. These statements are based on OpenText’s current expectations,
estimates, forecasts and projections about the operating environment,
economies and markets in which the company operates. These statements
are subject to important assumptions, risks and uncertainties that are
difficult to predict, and the actual outcome may be materially
different. OpenText’s assumptions, although considered reasonable by
the company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ materially
from the expectations set out herein. For additional information with
respect to risks and other factors which could occur, see OpenText’s
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other
securities filings with the SEC and other securities regulators. Unless
otherwise required by applicable securities laws, OpenText disclaims
any intention or obligations to update or revise any forward-looking
statements, whether as a result of new information, future events or
otherwise. Copyright ©2013 Open Text Corporation. OpenText is a
trademark or registered trademark of Open Text SA and/or Open Text ULC.
The list of trademarks is not exhaustive of other trademarks,
registered trademarks, product names, company names, brands and service
names mentioned herein are property of Open Text SA or other respective
owners. All rights reserved. For more information, visit: http://www.opentext.com/2/global/site-copyright.html_SKU.

SOURCE Open Text Corporation

Source: PR Newswire