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BroadConnect Releases a Beta Portal Tool to Aid in Partner Success

May 10, 2013

Newly updated Beta Partner Portal enhances tools for quotes, order tracking, support services and pre-qualification available for VARs, Agents, Solution Providers and Independent IT.

Toronto, ON (PRWEB) May 10, 2013

BroadConnect Telecom, the leading provider of Hosted VoIP, Voice, Video, Data and IT Security solutions in the nation, paved the way for next generation technology today when they announced earlier today the beta availability of next generation tools designed to assist in partner success. The latest toolbox has been designed to enable channel partners to generate greater revenue in record time.

“Having the single largest and most secure private network in North America coupled by our continually evolving product portfolio has resulted in a record breaking first quarter for our channel partners,” said Greg Tayler, National Business Development Manager at BroadConnect. “By taking full advantage of our latest business enhancing tools designed to make doing business easier, BroadConnect partners can trust that they have the correct resources to generate greater business opportunities.”

New Tools and Features for Channel Partners

BroadConnect partners can harness to newly designed Quote Tool, an advanced and customizable sales solution engineered to enable all partners — VARS, agents, solution providers and Independent IT professionals — to accurately price BroadConnect products over the web without the need for a representative. Furthermore, partners can now rapidly qualify and verify the availability and price structure of various customer locations.

The newly redesigned beta Partner Portal offers additional features, including:

Enhanced Order Status Monitoring: Easily search existing orders and view the status of orders that are still pending. Generate highly customizable reports on a recurring basis.

Self-Bulk Prequalification: Generate bulk pre-qualification´s and receive results via email.

Support Ticket Tracking: Create, Search, View and Escalate client support tickets on an as needed basis. View the status of installations and upgrade tickets. Monitor metrics.

Each of these new tools can be accessed from the BroadConnect Partner Portal.

About BroadConnect Telecom

At BroadConnect, we operate our own North America wide private voice and data network. This allows us to control the first and last mile of service, meaning crystal clear voice calls that are securely delivered and are always prioritized over data communications. Our goal is to exceed established performance standards while offering our customers innovative communication solutions coupled with the highest personal service. Please visit http://www.broadconnect.ca/ and http://www.broadconnectusa.com/ for more information.

For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2013/5/prweb10688399.htm


Source: prweb



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