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SimpleSignal Introduces a New Unified Communications Experience for Enterprise-Class Hosted Voice Integration into Google Apps

May 14, 2013

ODiN platform provides an intuitive interface for customers to manage voice services and Google App integration.

(PRWEB) May 14, 2013

SimpleSignal, the leader in Unified Communications and Collaboration for business, today announced a strategic partnership with Park Bench Solutions LLC to launch a new unified communications platform, ODiN. ODiN, which stands for “Organizes Development and Integrates Networks,” will not only provide customers with a simplified intuitive interface to manage their existing voice services, but will also extend fully automated, self-administration control to seamlessly integrate their BroadSoft-based Hosted Enterprise Voice into Google Apps on-demand.

Cloud Unified Communications and Collaboration (UC&C) is evolving, and businesses of all sizes are evaluating their unified communications options to provide the necessary productivity tools for their fast-paced environment. SimpleSignal can now extend a single solution and an entirely new unified communications experience, made simple, through the ODiN unified communications platform for businesses looking to adapt to the ever-changing IT landscape.

“We recognize the rapid movement towards more cloud-based applications in addition to hosted voice communications. Unified communications is very versatile and our goal is to make it simple, manageable and most importantly, tie it all together,” said Dave Gilbert, CEO of SimpleSignal. “ODiN allows us to rapidly integrate and deploy many new services our customers are requesting.”

SimpleSignal recently announced a new integrated application, gUnify, a service that allows Google Apps users to seamlessly use SimpleSignal´s hosted PBX from within their Gmail with features like click-to-call, call logging, presence and conference calling. “Due to high demand for gUnify, we found the ordering-to-provisioning process could sometimes take days or even weeks. Now that gUnify is powered by ODiN, customers have full control to select the gUnify application in the new portal on-demand, and self-integrate their entire organization into Google Apps in less than five minutes,” explained Gilbert.

In addition to on-demand provisioning and voice integration into Google Apps, SimpleSignal customers now will have access to:

· An intuitive, fully responsive, ℠web-based´ portal (built on the latest HTML5 technology) giving customers the same experience across any device, browser, or operating system.

· Full access to create custom voice dashboards for their end user features

· On-demand access to Historical Call Records across the entire enterprise

· Extensive Call Details & Analytics for Call Center Reporting

“We are very excited to announce our partnership with SimpleSignal,” said Marc Tribbe, Co-Founder of Park Bench Solutions LLC. “They are true innovators when it comes to the hosted communications ecosystem, and we are pleased to integrate ODiN into their existing infrastructure to serve as the growth engine for many integrated applications and services.”

Everyone’s business profile is unique, but many are learning the benefits of combining their voice services with web suites like Google Apps and CRM. Both Gilbert and Tribbe agree, “Businesses and end users should have complete control of what they want to see, manage, and integrate. We just make that process what it should be: simple.”

About SimpleSignal

SimpleSignal is an enterprise hosted PBX and cloud-based Unified Communications service provider, delivering voice, video, and mobile communications to thousands of satisfied business customers globally. The company provides the most innovative and advanced mobile/video PBX capabilities in the industry, and is one of the first companies ever to extend video PBX telephony over iPads, iPhones, and Android mobile devices that can connect with any brand of video conferencing equipment. For more information, visit http://www.simplesignal.com, check out the company blog at http://www.simplesignal.com/blog, or connect at facebook.com/simplesignal and twitter.com/simplesignal.

About Park Bench Solutions LLC

Park Bench Solutions, LLC is a next generation development company. Born out of the US Midwest, the company has built their focus around “tying cloud-based applications & services together” and integrating them into the world-wide leading hosted voice provider, BroadSoft and the BroadWorks application platform. Their Unified Communication Platform, ODiN, ‘Organizes Development & Integrates Networks’ together, and can connect easily into any Service Providers existing infrastructure to serve as a growth engine to fulfill integration, automation, and provisioning into many cloud-based applications and services. For more information, visit http://www.parkbenchsolutions.com.

For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2013/5/prweb10722518.htm


Source: prweb



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