PropertyOwner.us.org Shares Their Complaint Resolution Secrets with Other Companies
Hopes to improve the way customer complaints are dealt with throughout the industry.
Chicago, IL (PRWEB) May 16, 2013
PropertyOwner.us.org is reaching out to other companies in their industry, offering to train them in the most up-to-date ways to deal with customer complaints, the company said yesterday.
“Customer service call centers have a bad reputation with the general public,” a company spokesman said. “That’s because most customer representatives aren’t trained properly in complaint resolution. We want to change that reputation.”
The company said they believe that if other companies become experts at complaint resolution, it will help the entire industry by generating a higher degree of trust.
“Many people are afraid to use public document record searches because they feel that if they have a complaint, it will be ignored,” the spokesman said. “That doesn’t happen at our company, because we’ve learned how to handle each and every customer complaint fairly. Now we want to help other companies do the same.”
Any company that wants help with training their customer service representatives to better deal with customer complaints simply needs to contact PropertyOwner.us.org to set up a training session, he said.
“We’ll take the time to make sure our training staff explains the best ways we’ve discovered to master complaint resolution,” he said. “By the time they are done, they will be able to handle any complaint fairly, no matter how complicated it is.”
PropertyOwner.us.org allows consumers to look up the value of any home or property in North America. View public records such as code violations, home inspections, previous owners, current market value and more. Get more information about a current residence or a property you are interested in purchasing with this extensive property database. Visit PropertyOwner.us.org to chat with a live representative, call 1-866-434-4253, or email Manager(at)PropertyOwner(dot)us(dot)org with any questions or concerns.
For the original version on PRWeb visit: http://www.prweb.com/releases/prwebpropertyownerusorg/complaint-resolution/prweb10742700.htm