SingleHop Appoints Hosting Industry Veteran Mark Cravotta to Vice President of Products & Services Position
Mr. Cravotta Holds Significant Experience with Large Hosting Firms – Will Manage Product Lifecycles and Ensure Optimal Customer Service Standards
CHICAGO, May 29, 2013 /PRNewswire/ — SingleHop, a global leader in highly automated dedicated servers, cloud computing, and infrastructure-as-a-service, announced today the appointment of Mark Cravotta to the post of Vice President of Products & Services.
In his new position Mr. Cravotta will own the SingleHop product lifecycles through all phases, from conceptualization to market. This style of product management requires considerable collaboration with internal SingleHop resources. All channels of SingleHop’s industry-leading service will also be managed by Mr. Cravotta including the company’s 24/7/365 tech support. He will enforce SingleHop’s customer bill of rights and maintain communications transparency to ensure service standards are met.
He previously worked at Tier 3 as Senior Vice President Worldwide Sales where he led several initiatives to increase global market share for the company’s cloud-based services. Before Tier 3 he spent three years as the Vice President of Worldwide Sales and Sales Engineering at DataPipe, an IT managed services firm.
“Mark brings 20 years of progressive tech experience to the position, with expertise in dedicated hosting, cloud computing, managed hosting, IT Services, ERP, CRM, and SaaS among many others,” said Zak Boca, Chief Executive Officer at SingleHop. “He has the proven ability to drive the product lifecycle from start to finish and will ensure our business requirements and broader strategy will be a part of every IT initiative. Our service has traditionally been one of our trademarks, and he will ensure the service staff exceeds expectations and continues to provide fast and accurate service information to all of our customers.”
Mr. Cravotta received his Bachelor’s of Science in engineering from the United States Military Academy and his MBA from the Charleston Southern University. He also served as a Captain in the United States Army for five years.
For more information about SingleHop, visit www.singlehop.com.
SingleHop is a dedicated server and cloud hosting company that offers highly scalable, automated, on-demand infrastructure services to both end-users and resellers. With clients in 114 countries, three geographically dispersed U.S.-based data centers and a new facility in Amsterdam; SingleHop provides dedicated, cloud, and managed services to more than 4,000 customers with 10,000+ servers online. SingleHop delivers state-of-the-art resources and services with industry-leading deployment time and custom support. SingleHop was established in 2006 in Chicago and was named #25 on the Inc. 500 list for the fastest growing companies in America in 2011.