As Expected, the Summer Update of Resco Mobile CRM is Packed with New Features

June 24, 2013

Newly introduced features that come with the latest Summer Update prove that Resco is not intending to slow down its pace of development.

(PRWEB) June 24, 2013

Resco, a provider of the leading multi-platform mobile solution for Microsoft Dynamics CRM, releases today the Summer Update of its Mobile CRM. All partners and customers can again put to use a variety of new features.

From creating personal views with Advanced Find, diving into charts to see detailed info with Drilldown, to changing images in Woodford’s Image editor, Mobile CRM is getting gradually more tailored and individual.

A selection of new enhancements:

  •          Advanced Find — users can create custom views on their devices
  •          Chart Drilldown — reveals detailed information within a chart
  •          Clickable Hyperlinks in text editor for iOS
  •          Call through Skype or another provider (Android)
  •          Record Audio/Video and save the file in attachments (Android)
  •          Long Tap to create an activity in Calendar also available on Windows
  •          Adding Files as attachments to Notes now also on Windows platforms
  •          Dashboards on Windows Phone
  •          Access entity Form properties and Fields from iFrame/JavaScript
  •          Custom SQL Index Editor — speeds up the search
  •          Improved Form and List Designer
  •          Strengthening entity permissions (e.g. – make entity read only on device)
  •          Customize Form commands – remove standard commands, close with status, etc.
  •         Image Editor in Woodford — changing/adding icons, pins, buttons

Apart from mentioned features, the newest update encompasses an extra module – User Audit. The customary CRM functionality has been hence extended by a series of tracking possibilities.

User Audit

Supervisors can keep an eagle eye on their mobile users. Not in a sense of tracking their whereabouts, but rather observing how and if they use the mobile app. Managers are able to track when & where mobile users:

  •          create, delete or update entities
  •      start and finish editing entities
  •      synchronize the application
  •      launch, pause and exit the app

“Audit module is going to show customers the extent to which their users actually use the app. With this data, they are not only able to analyze actions of users, but also evaluate if the investment into mobile CRM solution paid off,” notes Radomir Vozar, CEO of Resco.

About Resco Mobile CRM

Resco Mobile CRM is an online/offline mobile client for Microsoft Dynamics CRM that allows users to work with their CRM data on all iOS, Android and Windows platforms. The application supports custom entities, interactive maps, GPS tracking, photo capturing, iFrames, and much more.

The solution is fully customizable through easy-to-use configurator tool (Woodford). The support of HTML5 and JavaScript allows the extension of the mobile CRM application by the means of web technologies. The security of business data is ensured by a vast range of Mobile Device Management & Mobile Application Management measures.

For more information visit: http://www.resco.net/mobilecrm/    

About Resco

Resco, founded in 1999, is one of the global leaders in developing cross-platform mobile software solutions. The team of Resco professionals embodies its knowledge of mobile device technology by designing products for corporate customers, developers, integrators and end users. The purpose? Optimizing work and improving productivity.

For more information visit: http://www.resco.net

For the original version on PRWeb visit: http://www.prweb.com/releases/2013/6/prweb10858640.htm

Source: prweb

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