Last updated on April 21, 2014 at 5:04 EDT

ClickSoftware Announces Six of Its Enterprise Apps Are SAP-Certified Mobile Apps

June 25, 2013

Apps Deliver High-Quality Service to Customers and Optimize Workforce Productivity and Connectivity in the Field Through Interoperability with SAP® Solutions

BURLINGTON, Massachusetts, June 25, 2013 /PRNewswire/ –

ClickSoftware Technologies Ltd. [http://www.clicksoftware.com ] (NasdaqGS: CKSW), the
leading provider of automated mobile workforce management and optimization solutions for
the service industry, today announced that six of its enterprise-level business apps are
now SAP-certified mobile apps. These packaged apps, built on the SAP(R) Mobile Platform,
are designed to support users working in any kind of environment, offline and online, with
rich features and full accessibility to back-office systems.

A member of the SAP Mobile Apps partner program
[http://www.sapmobileappspartnercenter.com ], ClickSoftware developed these apps leveraging
tools and resources from SAP, including the SAP Mobile Platform for application
development. The SAP Mobile Apps partner program supports partners across the entire
lifecycle, from enablement and developing solutions to going to market. The program offers
a comprehensive set of enablement tools, access to required developer licenses, and
support to help partners quickly and efficiently develop, market, and sell mobile apps via
the SAP Store that meet the needs of customers.

Also available within the program is SAP certification for mobile apps, which signals
to customers the quality of the packaged mobile app from the device to the
back-end-integration level. The SAP Integration and Certification Center (SAP ICC) has
certified that the following six apps from ClickSoftware are SAP-certified mobile apps:
Action Items view, Delay Assignment Button, Field Service Package, Google Map View,
Related Assignments and Safety Procedure.

Business mobility solutions must be able to drive teams forward in the field.
ClickSoftware’s mobility offerings feature a strong infrastructure that easily extends to
support a growing number of employees, and a flexible platform that can be easily changed
and adapted to the real-time needs in the field.

“We are delighted to announce the successful achievement of SAP certification,” said
Gil Bouhnick, Associate Vice President of Mobile Solutions at ClickSoftware.
“ClickSoftware’s ability to understand the business needs of mobile workers and create a
real-time, end-to-end solution leverages the benefits provided by SAP solutions and will
prove highly beneficial to current and future customer engagements.”

ClickSoftware’s solutions, now SAP-certified mobile apps, offer the following

        - HTML5-based, which allows users to run them everywhere on any technology
        - Device agnostic and can be used on any mobile device
        - Full offline capabilities allow users to work without connectivity or
          synchronicity issues
        - Rich functionality that provides integrated business functionality with no
          coding or development required
        - Highly scalable for any type and size of organization

The six SAP-certified mobile apps from ClickSoftware contain a rich and growing set of
features which may be added for a specific function such as capturing a customer’s
signature or locating a nearby co-worker. Apps may also incorporate a series of steps
within a single workflow, such as completing a work report. Beyond that, any app can be
combined with other apps with the plug-and-play compatibility to ClickSoftware’s mobility

Find more information about ClickSoftware’s SAP-certified mobile apps on SAP Store
[https://store.sap.com/sap/cpa/ui/resources/store/html/Search.html?pcntry=US&sap-language=EN&catID=&searchText=clickmobile&facetVal=&facetCode=&_cp_id=id-1356348778136-0 ]

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce
management and service optimization solutions for the enterprise, both for mobile and
in-house resources. As pioneers of the “Service chain optimization” concept, our solutions
provide organizations with end-to-end visibility and control of the entire service
management chain by optimizing forecasting, planning, shift and task scheduling, mobility
and real-time management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations more
efficiently, in a scalable, integrated manner. Our solutions have become the backbone for
many leading organizations worldwide by addressing the fundamental question of job
fulfillment: Who does What, for Whom, With what, Where and When.

ClickSoftware is the premier choice for delivering superb business performance to
service sector organizations of all sizes. The company is headquartered in the United
States and Israel, with offices across Europe, and Asia Pacific. For more information,
please visit http://www.clicksoftware.com. Follow us on Twitter
[https://twitter.com/ClickSoftware ].

Safe Harbor Statement

This press release contains express or implied forward-looking statements within the
Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws.
These forward-looking statements include, but are not limited to, those statements
regarding expected benefits to from using ClickSoftware’s solutions. Such “forward-looking
statements” involve known and unknown risks, uncertainties and other factors that may
cause actual results or performance to differ materially from those projected, including
those discussed in the “Risk Factors” section and elsewhere in ClickSoftware’s annual
report on Form 20-F for the year ended December 31, 2012 and in subsequent filings with
the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware
is under no obligation to (and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new information, future events or

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in

Germany and in several other countries.

All other product and service names mentioned herein are the trademarks of

their respective owners.

        For more information, please contact:

        Kristin Amico
        +1-781-272-5903 ext. 2364

        Brenna Hagy
        Schwartz MSL

SOURCE ClickSoftware Technologies Ltd

Source: PR Newswire