Realtor.com® Integrating RealSatisfied Client Recommendations into Find-a-Realtor® Profiles
Realtors® Can Easily Approve and Import Client Recommendations from Multiple Sources in One Place on realtor.com®
SAN JOSE, Calif., July 10, 2013 /PRNewswire/ — Realtor.com(®), the leader in online real estate operated by Move, Inc. (NASDAQ: MOVE), announces that Realtors(®) can now integrate their RealSatisfied client recommendations into their Find-a-Realtor(®) profiles on realtor.com(®) using the free HyperSocial((TM) )Tools available on realtor.com(®).
“We’re thrilled to be the first major online real estate platform to offer this capability, which benefits both Realtors(®) and consumers,” said Ernie Graham, senior director of product management for realtor.com(®). “This integration will help consumers make better decisions when selecting a real estate agent to help them buy or sell a home. Realtors(®) no longer have to do the extra legwork of combining client recommendations online.”
RealSatisfied is a service measurement platform designed exclusively for the real estate industry. The platform sends customer satisfaction surveys to both home buyer and seller clients on behalf of Realtors(®) at the close of transactions. Before the integration, consumers could only review survey results on social media channels, but they can now easily access this information on realtor.com(®).
The tools include easy-to-use widgets for Realtors(®) to publish client recommendations on their own websites. These recommendations can be enhanced with pictures, video and other social features powered by the HyperSocial Tools on realtor.com(®) (realtor.com/hypersocial). “We strongly encourage all Realtors(®) to claim their realtor.com(®) profiles (marketing.realtor.com/engage) and take advantage of our free HyperSocial Tools,” Graham said.
“We are proud to be the first company chosen by realtor.com(® )to share verified client recommendations and testimonials on this platform,” said Jeff Turner, RealSatisfied’s North American president. “We support realtor.com(®)’s mission to help agents control their data and bring the most accurate, reliable data to consumers looking to buy or sell a home.”
For more information on HyperSocial Tools, visit www.realtor.com/hypersocial.
Operated by Move, Inc., (NASDAQ: MOVE), realtor.com(®) helps connect people with the content, tools and expertise they need to find their perfect home. As the official website of the National Association of REALTORS(®), realtor.com(®) empowers consumers to make the smartest decisions when it comes to finding a home by leveraging direct connections with more than 800 MLSs to deliver the most accurate and up-to-date listing information in neighborhoods across the country, and by making timely and meaningful connections between consumers and REALTORS(®). Whether through desktop, mobile, or tablet version versions, realtor.com(®) is where home happens. To learn more about realtor.com(®), visit www.realtor.com.
Based in Sydney, Australia with operations in Australia, United States and Canada, RealSatisfied is the 3rd party customer satisfaction and service measurement platform for the real estate industry. Founded in 2010, RealSatisfied provides a turnkey solution to enable real, actionable feedback and performance ratings from clients. To learn more about RealSatisfied, visit www.realsatisfied.com.