Ministop Korea Ensures Integrity, Safety, and Reliability of Its Network Environment with WatchGuard
Increased Customer Satisfaction throughout its Branches
- The connection between HQ, distribution centers, and nationwide stores is improved through better store management and accurate decision-making.
- Internal/external security threats are blocked to minimize damage from data loss, enhance business efficiency, and stabilize the network, resulting to 30% reduction in costs associated with network failures.
Singapore, July 26, 2013 – (ACN Newswire) – WatchGuard ( www.watchguard.com ), a leading provider of manageable business security solutions, has announced that Korea Ministop ( www.ministop.co.kr ) is using WatchGuard’s XTM solution to implement a secure, integrated network environment that connects HQ, distribution centers, and approximately 2,000 stores nationwide to maximize customer satisfaction by improving the efficiency of business and management.
Ministop Korea first introduced WatchGuard XTM security appliances at HQ and distribution centers to integrate the in-house security system that allows all internal staff to be connected to the internet without interruption. This was then introduced to all nationwide stores shortly afterwards, the impact of which enhanced security and enabled integrated management between HQ and all the stores. Accordingly the decision-making is better as it is based on accurate information and store management is smoother, leading to improvement in customer service experience.
The previous procedure required the monitoring center to be notified of any abnormalities before any action could be taken. Now, WatchGuard’s XTM utilizes real-time monitoring of any changes in internal traffic, this allows for immediate confirmation and response without delay.
Seong-Yong Oh, Team Leader, Data Processing Team, System Department, Ministop Korea, stated: “It is very important for Ministop Korea to maintain a high level of security and network connectivity as we are a chain of the convenience store that’s open 24/7; In addition, an improved network equipped with stability, security, and safety is required to enable Ministop maximize customer satisfaction.”
Gilbert Baek, Country Manager of WatchGuard Korea, commented, “WatchGuard has seamlessly integrated the best-in-class security technology that allows the network environment of HQ, distribution centers, and branches to be managed and protected. This is done through utilizing centralized management and remote connectivity as well as regulation-compliance support.” Gilbert summarized, “Ministop Korea is an industry’s best practice example for its implementation of integrated network environment has not only enhanced the security of both internal and external threats but also improved network resource availability and efficiency.”
Ssangyong Information & Communications Corp. and NSAM participated in the Ministop Korea’s Network Improvement Project.
More details about this case study can be viewed in the following link: http://bit.ly/14cvlhd
About WatchGuard Technologies
WatchGuard Korea is part of WatchGuard(R) Technologies, Inc., who since 1996 has been a global leader of business security solutions that intelligently combine industry standard hardware, best-in-class security features, and policy-based management tools. WatchGuard provides easy-to-use but enterprise-powerful protection to hundreds of thousands of businesses worldwide. The WatchGuard family of Smart Firewalls provides; smart security through seamless integration of multiple security services; smart management by providing a single console for deploying and maintaining services; and smart performance to ensure that customers of all sizes can securely operate at the pace of business. WatchGuard products are backed by WatchGuard LiveSecurity(R) Service, an innovative support program. WatchGuard is headquartered in Seattle, Wash. with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit www.watchguard.com .
WatchGuard is a registered trademark of WatchGuard Technologies, Inc. All other marks are property of their respective owners.
Source: WatchGuard Technologies
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