CriminalReports.com Launches Social Media Channels to Connect with Customers
Goal is to build an ongoing customer service relationship.
Chicago, IL (PRWEB) October 24, 2013
CriminalReports.com is launching a full suite of social media services in order to complete their launch process and better communicate with customers, the company announced yesterday.
“This is the third and final part of our launch cycle,” a CriminalReports.com spokesman said. “First we had to get the site up, then we had to build a customer service team, and now it's time for us to reach out to customers through social media. It's the logical step as we launch and grow our company.”
CriminalReports.com believes that social media is an essential tool for the company to communicate with their customers, he said.
“It used to be that all you needed was advertising and a call center when it came to customer interaction,” he said. “But that is in the past. Now people are used to connecting with companies in a wide variety of ways online. Social media is a key part of that.”
CriminalReports is launching a presence on Facebook, Twitter, LinkedIn, and Pinterest, and is creating a company blog, he said.
“One of the most essential parts of this process is that it will allow people to have different ways to talk to us about their questions and concerns,” he said. “We won't force them to call up our customer service center if they have a complaint. They can reach out to us on social media, and we can solve it for them right away.”
CriminalReports.com is an online source for public records that specializes in delivering the most comprehensive background reports in North America. Generating hundreds of customers daily, CriminalReports.com prides itself on providing the highest degree of customer service and report accuracy. Visit CriminalReports.com today to chat with a live representative, call 1-877-216-1827, or email Manager(at)CriminalReports(dot)com with any questions or concerns.
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