Field Management Platform Localized to Support European Growth
ServicePower products extended to support Germany and Czech Republic.
Reston, VA (PRWEB) November 12, 2013
ServicePower (AIM: SVR), a market leader in field management, continues to demonstrate investment in its product platform, as well as growth in the European market, through implementation extensions to Germany and the Czech Republic, in addition to the US Territory of Puerto Rico, supporting recent customer wins in these regions and expansion with existing customers.
ServiceScheduling, which uses a proprietary artificial intelligence-based algorithm to route and optimize employed or dedicated field resources, previously supported travel calculation in North America, including the US and Canada, and in Europe, including Austria, Belgium, the Netherlands, Luxembourg, Denmark, Finland, France, Italy, Norway, Ireland, Spain, Sweden, Switzerland and the UK. It has now been enhanced to support travel logic in Germany, including the new pre-calculated, in memory travel data to support real time field service environments.
ServiceScheduling has also been enhanced to support complete application translation to the German language, ensuring a localized user experience. The latest release will also support multiple languages within the same deployment, including on premise or hosted instances, a key requirement for the Company’s multinational client base.
ServiceMobility has been enhanced to support complete localization, including language, and other critical data such as dates, times and user location information, for the Czech Republic. This extension, as well as several additional planned geographical deployment expansions, enhances ServicePower’s ability to support its international clients, as well as improve its penetration outside the North American and UK markets. Mobility will also be extended to field based teams in Puerto Rico.
Marne Martin, CEO of ServicePower, commented, "ServicePower continues to invest in our platform, driving innovation and improved market penetration for our shareholders.
“ServiceScheduling, our flagship optimized routing product, continues to outperform competitive products, with proven superiority in real time optimization, part scheduling, in memory travel calculation and M2M data utilization, as well as growing multinational support. ServiceMobility is enjoying similar success, providing new features and support of diverse device deployments within employed or third party field service networks. Our investment decisions continue to position ServicePower well for future market growth.”
ServicePower is the only company that can provide a complete, global field management platform that controls all elements of the service lifecycle from offering an appointment, assigning resource and dispatching work through to tracking resources, processing claims and providing business intelligence and analytical reports. With advanced intelligence-based scheduling, dispatch and open market auction software, as well as access to a global network of 86,000 repair and installation technicians, we enable companies to control and schedule work using a mixed resource pool of employees and independent contractors. ServicePower provides solutions that cross all industries. Current customers include Assurant Solutions, Mitsubishi, Farmers Insurance, and Pitney Bowes.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information, please visit http://www.servicepower.com.
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