November 27, 2013
Sony Resets PSN Passwords After Detecting ‘Irregular Activity’
redOrbit Staff & Wire Reports - Your Universe Online
Sony is resetting the passwords of some PlayStation Network (PSN) users in North America after detecting some “irregular activity” that led a small number of users to receive error messages saying their passwords were not correct.
“If you have access to the email address and Date of Birth associated with the account, you will be able to reset it yourself. If you are missing one or both of those, then you will need to contact us for further assistance,” the notice read.
The move follows a similar incident last week, in which Sony asked a “small number” of European gamers to reset their passwords as a “precautionary measure.”
A representative from Sony told the gaming news website Kotaku that some North American users may also need to reset their passwords as a precautionary measure.
“We routinely monitor for irregular activity, and if such activity is detected, we may sometimes reset passwords of affected SEN accounts as a precautionary measure to protect consumers and their account information.”
Although the issue seems to be affecting just a small number of PSN users, Sony advised anyone receiving a message that their password is incorrect to visit the PlayStation Knowledge Center to have it reset.