Symphony Performance Health Receives NCQA Certification to Conduct the 2014 HEDIS® CAHPS® PCMH Survey
As of December 2013, Symphony Performance Health is officially NCQA certified to conduct the 2014 HEDIS® CAHPS® Patient Centered Medical Home (PCMH) Survey both electronically and by paper.
Alpharetta, GA (PRWEB) April 21, 2014
Symphony Performance Health, the industry leader in empowering healthcare transformation for providers, payers, and health systems, announced today that they have received NCQA certification to conduct the 2014 HEDIS® CAHPS® PCMH Survey to help physicians achieve PCMH recognition and distinction in Patient Experience Reporting. This certification reflects Symphony Performance Health's commitment to helping clients comply with evolving healthcare requirements and solidify their position as top performers.
NCQA’s HEDIS Survey Vendor program was developed by NCQA to promote standardization of data collection; thus, results from consumer experiences are comparable across health plans. To become an NCQA-Certified HEDIS Survey Vendor, an organization must demonstrate that it has the capability, experience and expert personnel to accurately administer the survey.
“Symphony Performance Health is very proud of this recognition and we are excited to be able to support physicians seeking to achieve PCMH recognition and distinction. Continual innovation and growth is at the heart of what we do, and our product portfolio will continue to advance as a reflection of that,” explains Paul Faraclas, Symphony Performance Health's SVP of Patient Experience Solutions. “This achievement is a welcome addition to our expanding CAHPS services, and we will use our Hospital CAHPS (H-CAHPS) and Clinician and Groups CAHPS (CG-CAHPS) experience to enable client success and compliance.”
The PCMH Survey is the first CAHPS-affiliated survey to be officially approved for electronic distribution by the NCQA. Symphony Performance Health has pioneered electronic surveying in the healthcare industry and has proven that surveying patients electronically improves the quality, timeliness, and value of the feedback received. Clients have the flexibility to survey their patients with either one of these methodologies, or to do a combination of both to receive optimal response rates.
To learn more about partnering with Symphony Performance Health to achieve PCMH recognition, please contact us here.
About Symphony Performance Health
Symphony Performance Health helps clients grow and enables a transformation of the healthcare ecosystem by providing best-in-class information, analytics and technology solutions with actionable insights. The company connects and integrates claims and clinical data, analytics and consulting, leveraging this rich data to deliver a comprehensive perspective on the real dynamics that drive business in the payer and provider markets. For more information, please visit http://www.symphonyph.com.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
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