Global SaaS-based CRM Software Market 2014-2018: Key Vendors are Aplicor, Microsoft, Oracle, Salesforce.com and SugarCRM
SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software.
The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the deployment of CRM applications from a capital expenditure model to a pay-per-use subscription arrangement, where CRM software is remotely hosted and offered to end-users on demand through internet browsers or mobile devices.
SaaS-based CRM systems relieve enterprises from unplanned maintenance, new security threats, frequent software updates, continuous trouble-shooting, growing storage requirements, and other technical impediments that inhibit the growth of the business.
The analysts forecast the Global SaaS-based CRM Software market will grow at a CAGR of 20.83 percent over the period 2013-2018.
Key Topics Covered:
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
04. Market Research Methodology
06. Market Landscape
07. CRM Applications
08. Geographical Segmentation
09. Key Leading Countries
10. Buying Criteria
11. Market Growth Drivers
12. Drivers and their Impact
13. Market Challenges
14. Impact of Drivers and Challenges
15. Market Trends
16. Trends and their Impact
17. Vendor Landscape
18. Key Vendor Analysis
19. Other Reports in this Series
-- Aplicor LLC -- Microsoft Corp. -- Oracle Corp. -- Salesforce.com Inc. -- SugarCRM -- IBM Corp. -- LongJump CRM -- NetSuite Inc. -- SAP AG -- ZohoCRM Inc.
For more information visit http://www.researchandmarkets.com/research/9rrzbs/global_saasbased
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SOURCE Research and Markets