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Beacon Communication Services Moves to ThinkEngine Networks' VSR1000 Media Server for Conferencing and IVR Applications

Posted on: Tuesday, 30 October 2007, 09:00 CDT

ThinkEngine Networks, Inc (AMEX: THN), a leading provider of TDM and IP capable conferencing bridges and media servers, announced today that Beacon Communication Services has chosen the VSR1000 as the platform for their Collaboration and IVR applications.

"At Beacon we have focused on the combination of technology and quality customer service for our conferencing services. Customizing the application for each of our customers has been one important aspect to our success," said John Duplin, President and CEO of Beacon Communications Services. "We had developed our conferencing and IVR applications on Intel/Dialogic hardware, but what we've found is, that as we continue to grow, it is becoming increasingly difficult to manage this environment and scale our business. We needed a media server where these applications could reside and where they could easily be customized as we continue to win new business."

"We looked at just about every commercially available conferencing bridge and decided on the VSR1000 as the platform for us moving forward," continued Duplin. "The VSR1000 is more than a conferencing bridge. It is an exceptional media server with tools that allow us to easily customize call flows and then manage our customer's individual environments. The ThinkEngine team has worked very closely with us to help us migrate to the VSR1000 and we believe this platform will allow us to focus more time on our customer's experience, without worrying about how to implement changes in our old environment."

"Beacon provides very customized experiences for their conferencing and IVR customers," said Mike Wixon, Vice President of Product Management at ThinkEngine Networks. "Together, we focused on reducing the complexity of providing customized user experiences. Our Call Flow Emulation and Call Flow Designer tools that run on the VSR1000 are GUI based 'drag-and-drop' modules that simplify the process of creating the 'sticky' services required for Beacon to differentiate their offering and retain customers in today's competitive marketplace."

About ThinkEngine Networks:

ThinkEngine Networks is a leading provider of TDM and IP capable conferencing bridges and media servers. The VSR1000 includes both TDM and IP interfaces as standard equipment and is capable of processing 968 simultaneous sessions in a compact 1U platform. The NEBS 3 certified platform has been deployed by customers to implement reservationless conferencing, prepaid calling, and IVR applications. The company's CX Series - Exchange Network Media Servers, are a cost-effective and highly scalable family of carrier-class media server platforms. They deliver advanced network media solutions in VoIP networks as well as in traditional AIN and TDM circuit switched and mixed network environments. ThinkEngine is a disruptive force in the marketplace - drastically reducing the cost of implementation while giving customers a migration path from TDM to VoIP. For more information about the company, visit http://www.thinkengine.com.

About Beacon Communication Services:

Beacon Communication Services commitment is to deliver easy-to-use and cost effective quality services across their audio and web offerings. Beacon offers a full set of conferencing and collaboration technology for Event Conferencing, Web Conferencing, Reservationless Conferencing, and customized IVR. Because of their knowledge of the industry and years of experience in developing and hosting applications, many Fortune 1000 companies are reselling and using Beacon's services. For more information about the company, or to sign up for conferencing services, visit http://www.beaconlive.com.

Safe Harbor Statement:

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements contained herein which are not historical facts are forward-looking statements. The forward-looking statements in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks and uncertainties, which could cause actual results to differ materially from those anticipated. Such risks and uncertainties include, but are not limited to, the continuance of reduced capital expenditures throughout the telecommunications market, variability of sales volume from quarter to quarter, product demand, market acceptance, litigation, dependence on significant customers, third party suppliers and intellectual property rights, risks in product and technology development and other risk factors detailed in the company's most recent Form 10-K and other subsequent Securities and Exchange Commission filings. ThinkEngine Networks does not undertake any duty to update forward-looking statements.

Source: Business Wire

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