• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Globalpex Launches Web-Based Services That Help Businesses Certify and Manage Key Communications Content

Posted on: Wednesday, 14 November 2007, 09:00 CST

Globalpex (www.globalpex.com) today announced new Web-based services that help businesses respond to the increasing complexity and costs of managing their outbound electronic and physical mail communications.

Every day, organizations produce volumes of communications content among their employees, as well as to customers, vendors and other third parties. Many of these communiques -- which consist of unstructured data in the form of physical mail or in electronic format such as e-mail, instant messaging, etc. -- rank among a company's most vital assets.

The ability to cost-effectively track, manage and retain this business content is core to a company's productivity. With a host of new regulations now in effect, companies must also be able to speedily produce specific data and prove they have appropriate compliance processes in place.

Globalpex is responding to these needs with three new services: Content Certified Physical Mail, Certified E-mail, and Certified Instant Messenger (IM). These services bridge the gap between the physical and electronic communications worlds and are easily accessed from a secure, online portal.

Key benefits of Globalpex services include:

-- Content certification capability, which delivers "proof of content" to verify what was communicated to whom and when. For physically mailed documents, Globalpex barcodes and takes a post-print image of the material, which is used to track its progress through the inserting process. This patent-pending approach can prevent contract-related fraud by providing irrefutable proof of which version is accurate.

-- Certified E-mail proof of delivery, which offers an effective tool for precisely documenting when responses to proposals, procurement bids and other time-sensitive requests were received.

-- Centralized, secure, searchable online document repository with pre-populated as well as user-defined retention schedules. This gives businesses an easy way to manage key business content that must be kept for eDiscovery and other regulatory and internal processes.

-- Detailed management reports that provide visibility into all communications sent via Globalpex services. Authorized management can access and search all communications sent by their staffs. Globalpex IM, for example, can serve as a "safe" way for companies to introduce this tool, since management can audit the retained conversations to ensure they are business-appropriate.

-- Easy, Web-based management of -- and competitive rates for -- express mail, both domestic and international, using popular, trusted carriers.

"Globalpex's services have become a core part of our procurement process for bidding on government business," said Paul Donahue, chief operating officer, Wackenhut Services, Inc. "They are assisting us in maintaining and managing the process, both internally and for our subcontractors. Using Globalpex gives us a unique advantage by allowing us to trace the content of physical and electronic documents."

The services are ideal for entrepreneurs and small and medium-sized businesses looking for a one-stop shop. Individuals and organizations can benefit from the services to handle such communiques as legal documents, invoices, personnel correspondence, sales contracts, educational and non-profit grants, new business proposals, and financial and health-related documents that contain sensitive personal information.

"Whether mailing sensitive business documents via express courier, sending a purchase order to a vendor via e-mail, or using IM to conduct a meeting with suppliers, Globalpex provides a means of verifying the content of your communications and easily retaining them to meet internal or legal requirements," said Ed Zakarian, Globalpex president and chief executive officer. "We believe these services will resonate with businesses of all sizes that are seeking tools to better manage company communications and reduce their legal risks."

According to a March 2007 report by independent industry analyst firm Forrester Research titled, "Document Processing Services: Options For Information Managers Accelerate And Expand," the market for document processing is thriving, and the firm expects that trend to continue through the next five years.

"As exponential growth in unstructured content pushes businesses to find innovative solutions to managing all types of communications, information and knowledge management professionals are starting to pursue outsourcing as an alternative to implementing ECM products in house," wrote Craig Le Clair, senior analyst at Forrester Research. The report added, "The most likely cross-industry growth area for DPS will be processes like e-mail, image and report archiving, invoice processing, and eDiscovery."

Web Console Provides Gateway to Pay-as-you-go Services

The Web-based Globalpex Centralized Mail and Messaging Console serves as the primary point of control for managing Globalpex applications. Customers can access the certified communications services, monitor usage and run management reports from the console at any time, from any Internet-enabled computer.

The console provides a simple yet powerful way to manage key business communications from a single Web portal. Management can easily monitor the company's expedited physical mail, e-mails and IMs to ensure compliance with company policies.

Globalpex prices its services on a pay-as-you-go model. Simply register on the Web site at www.globalpex.com to begin to use the services. There are no contracts to sign and no maintenance fees.

Customers pay only when they use a service -- for example, sending a certified e-mail or a document via express mail -- and for the associated retention fee for keeping a document for as long as the user designates. The Globalpex Certified IM service, which is currently in beta form, is downloadable for free, with no fees for retention.

About Globalpex

Globalpex, a privately held company headquartered in West Palm Beach, FL, is committed to the delivery and online retention of content certified communications. Its offerings include Content Certified Physical Mail, Certified E-Mail, and Certified Instant Messenger. Globalpex supports organizations of all sizes and types in their efforts to more effectively manage critical business communications content. It also offers competitive document shipping rates, both for domestic and international destinations. For more information, visit www.globalpex.com.

 CONTACTS:  Julia Sinykin The Hoffman Agency for Globalpex (303) 327-5491 Email Contact  Marc Miller Vice President, Sales and Marketing, Globalpex (973) 937-0001, ext. 2114 Email Contact

SOURCE: Globalpex

Source: MARKET WIRE

More News in this Category