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NEC Unified Solutions Receives Customer Inter@Ction(R) Solutions Magazine's 'Product of the Year' Award for 2004

Posted on: Thursday, 20 January 2005, 09:00 CST

IRVING, Texas, Jan. 20 /PRNewswire/ -- NEC Unified Solutions, Inc. (NEC), a leader in integrated communications solutions for the enterprise, announced today that Technology Marketing Corporation (TMC(R))'s Customer Inter@ction Solutions(R) magazine (http://www.cismag.com/) has named NEC's Q-Master call center software application a recipient of the 2004 Product of the Year Award. Customer Inter@ction Solutions has been a preeminent publication in the CRM, call center and teleservices industries since 1982.

Q-Master is an integrated contact center solution that provides the industry's broadest range of functionality and scalability, at a competitive price. Unique to North America, the application is capable of providing the same functionality to the end-users regardless of whether they deploy a key system, PBX, or IP-PBX platform. "True to our heritage of protecting customer investments, Q-Master delivers an effective migration path for enterprises looking to deploy new technologies and solutions," notes Jay Krauser, general manager of Product Management for NEC Unified Solutions.

"Each year, Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements," said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Inter@ction Solutions. "NEC Unified Solutions has demonstrated to the editors of Customer Inter@ction Solutions that its solution has gone the extra mile to help improve both the customer experience and the ROI for the companies that use it."

The Product of the Year Award winners for 2004 will be published in the January 2005 issue of Customer Inter@ction Solutions magazine.

About NEC Unified Solutions, Inc.

NEC Unified Solutions Inc., a leader in integrated communications solutions for the enterprise, delivers the industry's most innovative suite of products, applications and services that help customers achieve their business goals. With more than a century of communications and networking expertise, NEC Unified Solutions, Inc., a subsidiary of NEC America and affiliate of NEC Corporation , offers the broadest range of communications services and solution choices, flexible product platforms and applications, and an open migration path to protect investments. NEC Unified Solutions, Inc. serves the Fortune 1000 and customers across the globe in vertical markets such as hospitality, education, government and healthcare. For more information, visit http://www.necunifiedsolutions.com/.

About TMC(R)

Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC(R)) publishes Customer Inter@ction Solutions(R) and INTERNET TELEPHONY(R) magazines, Web portal TMCnet.com, and the online publications SIP(TM), Speech-World(TM), VoIP Developer(TM), WiFI Telephony(TM), WiMAX(TM), Alternative Power(TM) and BiometriTech(TM). TMC(R) is also the first publisher to test new products in its own on-site laboratories, TMC(R) Labs. TMC(R) produces INTERNET TELEPHONY(R) Conference & EXPO, VoIP Developer Conference? And Global Call Center Outsourcing Summit. TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit http://www.tmcnet.com/ for details.

TMC Contact:

Bill MacRae

203-852-6800, ext. 226

bmacrae@tmcnet.com

NEC Unified Solutions Contact:

Dana Burger

214-262-6059

dburger@necunified.com

NEC Unified Solutions, Inc.

CONTACT: Dana Burger of NEC Unified Solutions, +1-214-262-6059,dburger@necunified.com; or Bill MacRae of TMC, +1-203-852-6800, ext. 226,bmacrae@tmcnet.com

Web site: http://www.necunifiedsolutions.com/http://www.tmcnet.com/http://www.cismag.com/

Source: PRNewswire

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