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Ifbyphone Responds to Small Business Needs By Lowering the Cost of Voice of the Web Services By an Unprecedented 60%

Posted on: Monday, 7 January 2008, 12:00 CST

CHICAGO, Jan. 7 /PRNewswire/ -- Ifbyphone, a voice infrastructure and applications development company providing enterprise class services to Small and Medium sized Businesses (SMB's), has announced a price cut of up to 60% on their suite of voice of the web services. "The price reduction demonstrates our commitment to the delivery of affordable IVR solutions to the SMB marketplace. As industry dynamics allow us to reduce our costs we will continue to pass these cost reductions onto our customers," says Irv Shapiro, Ifbyphone CEO.

Lauded as the most competitive and sophisticated voice/Internet mashup suite currently available, Ifbyphone's revolutionary Phone-Me-Now was just cited as one of the Top 25 VoIP Innovations of 2007 by VoIP News.

"We want to insure that every SMB has access to our suite of sales generation products and is able to drive customers the last mile between their web sites and their businesses. Small businesses spend thousands of dollars on SEO services and then fail to see an increase in sales because customers don't call," says Irv Shapiro. "We spent over two years developing and enhancing our technology specifically to enable SMB's access to the same kind of robust voice based lead generation and conversion tools that large companies enjoy," he adds.

Known for Phone-Me-Now and the Ifbyphone Voice of the Web suite of services, the company is dramatically changing the way customers and businesses interact. Ifbyphone is unique in the market because it provides a complete solution for the integration of an SMB's web and telephone presence. The Ifbyphone services support the integration of web-based click to call, application driven call initiation, toll free call routing, call tracking and voice broadcast services into a powerful toolset for SMBs. These applications facilitate telephone conversations between a SMB and its customers; which increase sales and reduce service delivery costs.

Today's consumers browse the web for products and services. Ifbyphone converts these browsers into callers and routes these clicks and toll free calls to the appropriate contact at a business. All calls are tracked with extension reporting options.

According to an August 2006 Nielsen/NetRatings and WebVisible survey, 46% of Internet users indicated that they had used the Internet to find local businesses, and of those users, 68% said they would use the phone to contact a vendor as opposed to 16% who would use email. To succeed today an SMB needs to both convert web site visitors and communicate with customers.

"Email is no longer an effective tool for business development. No matter how well a message may be crafted, the best campaign is worthless if it winds up in a spam filter or junk folder," adds Shapiro.

The Ifbyphone Voice of the Web family of services includes: Click to Call with Custom Dialog Forms and schedules Integrated Call Routing and Reporting Find Me Virtual Voice Mail Virtual Receptionist Outbound Voice Broadcast Web Configured Voice Dialogs (SurVo) Backend Database Integration A Complete Call Management API About Ifbyphone

Ifbyphone is a hosted voice application and platform company with a simplified approach to the deployment of stand-alone and web-integrated voice services for small and medium sized businesses (SMB). Combining advanced telephony and web services, Ifbyphone's web-integrated voice applications turn the small business telephone into a powerful tool, increasing lead generation, improving sales conversion and enhancing the customer experience.

Ifbyphone makes it easier for customers to connect with you from both online and off. All of Ifbyphone's applications are accessible via a click on a Web site, an inbound call to a toll free number, an outbound call or with the help of a programmable API. Our configuration and deployment tools look and feel just like Web applications, and require no previous knowledge of telephony programming or terminology.

Previously available only to large enterprises, Ifbyphone is delivering these converged voice and web solutions at affordable monthly fees, with no major upfront costs. The company's services are available online and through a network of SMB value-added resellers. http://www.ifbyphone.com/

Ifbyphone

CONTACT: Jessica Secord, JSecord@bigfrontier.com, or Steve Lundin,SLundin@bigfrontier.com, both of BIGfrontier Communications Group, forifbyphone, +1-312-238-9308

Web site: http://www.ifbyphone.com/

Source: PRNewswire

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