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Service Providers Consolidate Voice, Data Mediation With Amdocs

Posted on: Tuesday, 25 January 2005, 06:00 CST

ST. LOUIS, Jan. 25 /PRNewswire-FirstCall/ -- Amdocs , the world's leading provider of billing and CRM products and services for true integrated customer management, today announced that Neuf Telecom, a leading network infrastructure and service provider in France, has implemented Amdocs for voice mediation, building upon an already successful deployment of Amdocs mediation solution for data services. Neuf Telecom is the latest customer to turn to Amdocs for mediation since Amdocs' acquisition of XACCT Technologies, Inc. in February 2004. Another recent deployment was completed by Partner Communications Company, operating the Orange(TM) network in Israel.

Amdocs mediation empowers leading operators worldwide to introduce new services rapidly, offer multiple payment models and make real-time charging a reality. As a connection between providers' wireless and data networks to their billing, CRM and other support systems, Amdocs mediation translates customer usage into accurate, collectible revenue, regardless of service type (voice, data) or payment plan (prepaid, postpaid).

"Today's competitive pressures drive CSPs to ensure the accurate and timely billing for multiple services and rapid introduction of new services, while increasing operational efficiency, reducing costs and eliminating potential revenue leakage. Amdocs' XACCT mediation platform deployed at Neuf Telecom is the type of solution CSPs need to address these pressures," said Larry Goldman, partner and co-founder of OSS Observer.

"As a result of the acquisition of XACCT last year, Amdocs is now able to support the entire customer lifecycle through billing, mediation and CRM, enabling communications service providers to manage their customers in a truly integrated fashion," said Michael Matthews, chief marketing officer of Amdocs. "Operators can rely on a single vendor to cost-effectively support their entire network infrastructure."

Neuf Telecom, a leading wireline provider in France, has implemented Amdocs to consolidate its voice mediation systems onto one unified platform. Building upon its existing Amdocs solution for data services, Neuf Telecom will be able to complete the new Amdocs implementation quickly and seamlessly. Amdocs' convergent voice and data mediation technology ensures accurate and timely billing for multiple services and rapid introduction of new services, as well as increase Neuf Telecom's operational efficiency, reduce costs and eliminate potential revenue leakage.

"As Neuf Telecom continues to grow rapidly in an intensely competitive marketplace, we require a single, flexible mediation solution for voice and data services," said Jeremie Manigne, IT vice president at Neuf Telecom. "Amdocs' vast industry experience with replacing multiple legacy mediation systems provides a low-risk solution that will enable us to continuously expand our service offerings and ultimately provide superior customer service."

Partner Communications Company, a leading Israeli cellular operator, operating the Orange(TM) network in Israel is currently in production for 3G voice and data mediation services. Relying on a single media platform for both voice and data mediation will enable Partner Communications Company to rapidly deploy cross-product promotions and bundles, while supporting multiple pricing plans.

About Neuf Telecom

Neuf Telecom group is one of the leading fixed infrastructure and service providers in France. The group covers all market sectors and provides services to operators and internet professionals, to 30,000 companies and 1.6 million residential customers, as well as value-added hosting for 2000 customers through Jet Multimedia. Revenues for 2003 are 1 billion euros. The group continues to invest in its network with the goal of becoming a major broadband player in 2004.

About Partner Communications Company

Partner Communications Company Ltd. is a leading Israeli mobile communications operator providing GSM/GPR/UMTS services and wire free applications under the preferred Orange(TM) brand. The Company commenced full commercial operations in January 1999 and, through its network, provides quality of service and a range of features to approximately 2.3 million subscribers in Israel. Partner subscribers can use roaming services in 149 destinations using 325 GSM networks. The Company launched its 3G service in 2004. Partner's ADSs are quoted on NASDAQ under the symbol PTNR and on the London Stock Exchange (LSE) under the symbol PCCD. Its shares are quoted on the Tel Aviv Stock Exchange (TASE) under the symbol PTNR. For further information: http://www.investors.partner.co.il/

About Amdocs

Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes -- marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics -- resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company, Amdocs employs over 9,500 IT professionals and serves customers in more than 40 countries around the world. Amdocs reported revenue of over$1.77 billion in fiscal 2004. For more information, visit Amdocs at http://www.amdocs.com/.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F, filed on December 30, 2004.

Media Contacts:

Chris Loncto

Access Communications for Amdocs

Tel: 917-522-3524

E-Mail: cloncto@accesspr.com

Amdocs

http://www.amdocs.com/

314-212-7000 tel

314-212-7500 fax

Amdocs

CONTACT: Amdocs, +1-314-212-7000, or Fax: +1-314-212-7500; or ChrisLoncto, Access Communications for Amdocs, +1-917-522-3524, orcloncto@accesspr.com

Web site: http://www.amdocs.com/http://www.investors.partner.co.il/

Source: PRNewswire-FirstCall

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