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Blackberry Maker Brings Broader Appeal To Consumers

January 28, 2008

The release of products such as its pink BlackBerry Pearl, a candy bar-shaped e-mail phone stuffed with multimedia goodies has thrown Research In Motion into the retail consumer market exposing itself to shoppers’ fickle tastes and competition from Apple Inc’s iPhone.

According to Reuters, its devices now include more “lifestyle” features like television, music players, cameras and Facebook social-networking software for broad appeal.

“I think the whole social networking phenomenon is quite substantial,” RIM’s co-Chief Executive, Jim Balsillie, told Reuters in an interview.

According to Reuters, his comment highlights a big shift for the Canadian company. RIM first made its name supplying blocky handsets that executives, lawyers and politicians used to send secure e-mails to their offices and clients.

The departure from that mainstay has produced strong early results, Reuters reports as RIM added BlackBerry subscribers at a rapid clip and posted profits that consistently beat analysts’ expectations.

According to Reuters, more than a third of RIM’s subscribers are now classified as noncorporate or non-government. The company had a total of 12 million users at the end of the quarter ended December 1.

The Pearl, which in appearance looks more like a regular cell phone than the traditional BlackBerry was launched in 2006 at around $200. Today, some carriers now give it away as part of a long-term service contract, while declining plan prices are making the gadget more affordable.

On November’s Black Friday, the day after U.S. Thanksgiving, a critical milestone for this retail effort was reached. Black Friday marks the start of the holiday shopping season. It was, for the first time, RIM’s strongest single day for net subscriber additions.

That strategy, Reuters reports has also put the company in head-on competition with the iPhone. The iPhone was launched in the United States at the end of June. However, RIM has insisted it has nothing to worry about, and Balsillie shrugged off talk that Apple may target business clients.

“Apple is certainly free to innovate and come into the market, but they are particularly strong in the consumer side,” he told Reuters. “Who knows if they can come across to enterprise?”

Some analysts tell Reuters that retail and corporate customers could scale back BlackBerry spending if the United States, RIM’s biggest market, slips into a recession.

“Part of what they have going for them is that they have a desirable product, so that’ll help,” Deutsche Bank analyst Brian Modoff told Reuters speaking of RIM. He added: “That doesn’t mean that the rate of growth doesn’t slow.”

On the other hand, after more than quadrupling in value since mid-2006, RIM shares are down more than 15 percent so far this year.

According to Reuters, Canaccord Adams analyst Peter Misek this month bestowed a rare rating cut on the stock. Misek reduced the shares to “hold” from “buy” because of concerns about the U.S. economy and that its weakness might lead corporate clients to delay buying newer BlackBerry models.

Balsillie told the news agency that economic turbulence in the United States should have a limited negative effect on RIM. As for retail consumers, he thinks they are more likely to defer larger purchases like cars or houses rather than part with the BlackBerry.

“The cell phone is kind of one of the last things people give up,” he told Reuters.

Mobile phones are no longer seen as luxury items, Research Capital analyst Nick Agostino told AP.

“Today, it’s the exact opposite,” he added. “It’s almost like a safety blanket; just knowing that you can be reached and you can reach someone at any given time has now become a necessity in society.”

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