Integrated Broadband Services Launches iFocus Network Management Service
Posted on: Wednesday, 12 March 2008, 09:00 CDT
ATLANTA, March 12 /PRNewswire/ -- Integrated Broadband Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software announced the general availability of iFocus -- a brand new network management service for broadband service providers.
iFocus is a software and service solution designed to support the unique surveillance requirements of service providers that are simultaneously operating ISP, Telco, and HFC assets. The iFocus console includes instantaneous alarm systems for immediate notification by email, pager, or SMS. The enterprise dashboards are customizable and allow for multiple displays and business views which can be accessed via the internet.
"Operators understand the important benefits of implementing iFocus into their organization," said Paul Freeman, COO of IBBS. "It is very important for cable operators to have the visibility required to allow proactive monitoring and immediate notification to reduce downtime. With iFocus, operators are providing better network availability and reliability -- and thus a better customer experience -- 24 hours a day."
Newwave Communications' Mark Whitehead remarked, "Our experience with IBBS' iFocus has been a very positive one. Our techs have "peace of mind" knowing that the alarm system in the iFocus console will notify them immediately when issues arise. As manager of the NOC, I too have comfort knowing that I have visibility into our network through the customized dashboards, anytime, anywhere."
About IBBS
Since 2001, IBBS and its customers have been providing world class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks. IBBS is located in suburban Atlanta, GA. Additional information can be found at http://www.ibbs.com/ or by calling 770-387-2053.
Integrated Broadband Services, LLC
CONTACT: Marsha Hemmerich of Integrated Broadband Services, LLC,+1-770-387-2053
Web site: http://www.ibbs.com/
Source: PRNewswire
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