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Toshiba Strata CIX IP Telephony System Receives Customer Inter@Ction Solutions Magazine's ``Editors' Choice'' Award; System Honored for ``Easing Evolution With Flexibility''

Posted on: Monday, 28 February 2005, 12:00 CST

Toshiba America Information Systems, Inc., Digital Solutions Division (TAIS DSD), announced today that Technology Marketing Corporation (TMC(R))'s Customer Inter@ction Solutions(R) magazine (www.cismag.com) has named Toshiba's Strata(R) CIX(TM) IP Telephony System as a recipient of the publication's Editors' Choice award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center and teleservices industries since 1982.

"Toshiba's Strata CIX's FeatureFlex(TM) adaptability tool is a 'killer enabler' that endows enterprises with the ability to create their own personalized killer apps," said David R. Butcher, assistant editor of Customer Inter@ction Solutions(R) magazine. "The FeatureFlex adaptability tool was a key reason Strata CIX was selected for our January Technology Highlights feature, and being selected as such, we recognize the IP business communications system as an Editors' Choice."

"We are honored to receive Customer Interaction Solutions magazine's Editors' Choice award for our Strata CIX IP Telephony System," said Michael E. Durance, vice president and general manager of TAIS DSD. "We're particularly proud of Strata CIX's FeatureFlex adaptability that gives enterprises the ability to customize their own systems -- for the entire company, by department, or even down to the individual user. In addition, the Strata CIX has been designed to deliver virtually every telephony feature of the Strata CIX to every device, whether the end-user has a wireless or wired telephone, such as a desktop telephone or wireless IP handset, or even a softphone on a notebook computer or tablet PC."

About Toshiba's Strata CIX

Toshiba's Strata CIX is designed for small to medium-sized enterprises or larger corporate users with multiple sites, and supports up to 192 ports. It can be run as a pure IP system or can be TDM enabled, allowing enterprises to use IP where it makes sense. Strata CIX also offers more than 250 telephony features, virtually all the features of Toshiba's traditional TDM systems, in a pure IP solution and provides a smooth migration path from Toshiba Strata CTX and Strata DK digital business communication systems.

It is the industry's only business communications system with FeatureFlex, which allows users to customize or create features enabling greater flexibility and improved efficiency. Enterprises can create features companywide, by department, or for individual users.

About Toshiba America Information Systems, Inc.

Headquartered in Irvine, Calif., TAIS is comprised of three divisions: Digital Products Division, Digital Solutions Division and the Storage Device Division. Together, the three divisions provide mobile products and solutions, telecommunications, imaging and storage products and services. Products include industry leading portable computers, projectors, DVD/CD recordable products and hard disk drives for computers, telephony products, digital imaging systems, wireless solutions and services.

TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation, which is a world leader in high technology and integrated manufacturing of electrical and electronic components, products and systems. Toshiba has global sales of over $52 billion and more than 300 subsidiaries and affiliates worldwide. For more information visit the company's Web site at www.toshiba.com.

About TMC(R)

Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC(R)) publishes Customer Inter@ction Solutions(R) and INTERNET TELEPHONY(R) magazines, Web portal TMCnet.com, and the online publications SIP(TM), Speech-World(TM), VoIP Developer(TM), WiFi Telephony(TM), WiMAX(TM), Alternative Power(TM) and BiometriTech(TM). TMC(R) is also the first publisher to test new products in its own on-site laboratories, TMC(R) Labs. TMC(R) produces INTERNET TELEPHONY(R) Conference & EXPO, VoIP Developer Conference(TM) and Global Call Center Outsourcing Summit(TM). TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.

(C) 2005 Toshiba America Information Systems, Inc. Strata is a registered trademark of Toshiba Corporation. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Source: Business Wire

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