PerformanceIT Announces New Business Service Management Capabilities
Posted on: Wednesday, 2 March 2005, 12:00 CST
PerformanceIT, Inc., a leading provider of IT Operations Management software, today announced new Business Service Management (BSM) capabilities for its award-winning ProIT software.
"Business Service Management" is a relatively new term coined by the traditional, large network management vendors that enables users to map and visualize IT components into business services. ProIT's new capabilities enable users to organize all devices and components in an end-to-end application flow into folders called Service Groups. ProIT's innovative AutoMap dependency mapping algorithm which discovers and creates device and application and network-layer dependency maps has been enhanced to allow manual mapping and manipulation of the maps to better show accurate flow diagrams. More importantly, using ProIT's Service Group capabilities, users can create business-process status views and achieve realistic Business Service Management at little or no additional cost.
"What's unique about our BSM offering," said Andrew Kramer, PerformanceIT's VP Sales, "is that it is part of our core offering, not a bolt-on, labor-intensive addition to an existing implementation of an NSM product. ProIT handles BSM from start to finish because it is ProIT that collects, maps, displays, and communicates the data for effective service level management and business alignment."
Additional key benefits of ProIT's BSM offering include the ability to perform enhanced root cause analysis and event correlation based upon user-created service groups. Better still, ProIT Service Groups enable ProIT's SLA management and measurement engine and AutoAnomaly-anomaly detection and troubleshooting features.
About PerformanceIT
PerformanceIT is a leading developer of IT operations management software for enterprises, government agencies, and service providers. PerformanceIT's cross-platform solutions optimize the performance, availability, and operational efficiency of today's complex infrastructure, ensuring the delivery of the mission-critical services to end users and customers. PerformanceIT products are sold across all continents directly and through a network of authorized partners and resellers. The company is headquartered in Atlanta, GA. For more information, please visit the company's web site at www.performanceIT.com or call 1-888-242-9365.
Source: Business Wire
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