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Evolve Technologies Names New Client Services Manager

Posted on: Wednesday, 16 April 2008, 09:01 CDT

Evolve Technologies (www.evolvetech.com), a company that specializes in providing information technology (IT) solutions for small businesses, today announced the promotion of Michael Harris to the position of client services manager. In this role, Harris is responsible for the implementation of IT service management processes and standards, which facilitate the effective management and delivery of technology resources to the company's D.C. Metro client base.

Harris brings over 15 years of technical knowledge to this position. He first joined the firm as a service coordinator in 2006 and was quickly recognized for his exceptional management skills. Prior to joining Evolve Technologies, he was a territory manager at First Level Technology in Washington, D.C., where he was responsible for executing the service delivery strategy and managing the activities of almost 30 field service engineers. He also worked with Sun Microsystems as a regional customer support manager in Ridgeland, Mississippi, and was accountable for the execution and development of delivery strategies for the company's enterprise services in the states of Georgia, Mississippi, Alabama, Tennessee, Arkansas, Oklahoma and the Florida panhandle. In this role, Harris successfully achieved revenue, expense and customer satisfaction targets.

Commenting on his recent promotion, Harris said, "I have always enjoyed managing people and working directly with customers. In my new role, I believe that my background, coupled with the highly qualified engineers on staff at Evolve Technologies, will contribute to the continued growth and success of the firm in the years to come. The company's commitment to customer satisfaction has always impressed me, and I plan to build on that promise." Dave Sobel, CEO, Evolve Technologies, said, "Michael Harris' considerable experience in managing service delivery teams was instrumental in our decision to promote him to client services manger. He will be responsible for ensuring that our customers receive the highest quality customer service available and we trust that under his leadership the company's satisfaction ratings will continue to rise."

About Evolve Technologies

Evolve Technologies (www.evolvetech.com) is a consulting firm that provides information technology and computer networking services to small businesses. Based in Fairfax, Virginia, Evolve Technologies provides an array of services including server installation, virus protection, network security, backup services and complete information technology outsourcing. Evolve Technologies supports clients across many industries, including nonprofit associations. The first Microsoft Small Business Specialist located in the Washington, D.C. area, Evolve Technologies is a Microsoft Gold Certified Partner. In addition, Evolve Technologies won the Microsoft 2007 U.S. Field Partner Award for Customer Satisfaction & Experience.

Source: Business Wire

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