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AT&T Global Business Services Unit Caps First Quarter With Major Wins, Enhancements to Core Services

Posted on: Tuesday, 22 April 2008, 15:00 CDT

SAN ANTONIO, April 22 /PRNewswire-FirstCall/ -- The Global Business Services (GBS) unit of AT&T Inc. maintained its growth trajectory in the first quarter of 2008. The growth is highlighted by major contract wins, including agreements with SAP, Starbucks and Royal Dutch Shell, and its $1 billion global investment in capabilities to serve multinational customers. On April 21, AT&T also announced a global agreement with Cisco Systems Inc. to provide an industry-first fully managed telepresence offer to multinational customers.

The business unit has continued to execute on its strategy to help both wholesale and retail customers transition from legacy packet networks to Internet Protocol (IP)-enabled data services by introducing a series of enhancements to its core portfolio of services.

AT&T's GBS unit serves the company's enterprise and wholesale customers globally, providing networking services and solutions to companies ranging from the largest multinationals to national and smaller, regionally based domestic companies, plus U.S. governmental agencies.

During the first quarter, the migration of enterprise customers to IP- enabled services accounted for a 22.9 percent increase in enterprise IP data revenues. The business unit reported 1.2 percent growth in total enterprise revenues.

GBS First- Quarter 2008 Highlights: -- AT&T First Service Provider to Deliver Intercompany Cisco Telepresence for Businesses Around the World (April 21) Fully Managed AT&T Telepresence Solution Enables New Way to Collaborate and Drive Business Productivity http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25523 -- AT&T to Invest $1 Billion in Global Network and Services for Multinational Customers in 2008 (March 5) Global Networking Platform for Delivering On-Demand Network Applications Is Key to AT&T Efforts http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25257 -- AT&T Wins $1.6 Billion Global Deal With Shell (March 31) Agreement Represents AT&T's Largest Contract Win to Date With Company Headquartered Outside the U.S.; AT&T to Connect Thousands of Locations and Manage Shell's Mobility Needs, Delivering Services/Applications to 150,000 Shell Employees Worldwide http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25389 -- More Than 12 Million AT&T, Starbucks Customers to Get Free Wi-Fi Access for a Rich In-Store Experience (Feb. 11) New Offering Includes Two Hours of Free Wi-Fi Service Per Day for Starbucks Card Holders Beginning This Spring All 100,000 U.S.-Based Starbucks Partners to Receive Free Wi-Fi at Starbucks Stores http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25152 -- AT&T Announces Hosting Agreement With SAP America; Named a Preferred SAP Hosting Provider (Jan. 22) Three-Year Agreement Reinforces Company's Position as Leading Application Services Provider http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25070 -- AT&T Announces $20 Million Task Order to Deliver Networking Solution for U.S. Customs and Border Protection (March 12) Networx-Related Award Will Enable AT&T to Connect Department of Homeland Security Operations Throughout U.S. http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25323 -- AT&T Announces $20 Million for Nationwide Software Architecture Systems Project for the United States Postal Service (Jan. 16) http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25055 Other GBS First-Quarter 2008 Announcements -- AT&T Positioned in the Leaders Quadrant in Latest Asia Pacific Network Service Provider Magic Quadrant (Feb. 26) Company Evaluated Among Asia Pacific Network Service Providers in 2007 http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25223 -- AT&T Expands Capacity for Wholesale Customers (Feb. 26) Soaring IP Data Traffic Driving Increased Demand http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25227 -- AT&T Wins Four ATLANTIC-ACM 2008 U.S. Wholesale Carrier Excellence Awards (Feb. 26) http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25228 -- AT&T Announces OPT-E-WAN, a Virtual Private LAN Service With National and Global Reach (March 11) Company Also Expands Midband Ethernet Capability by Introducing Three New Connection Speeds Below 10 Mbps http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25318 -- AT&T Announces $16.5 Million Contract to Deliver VPN Solution for the Air Force Services Agency (March 18) http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=25351 First-Quarter 2008 Portfolio Enhancements

During the first quarter of 2008, AT&T's GBS unit announced these enhancements to its portfolio of services for business customers:

-- It enhanced a business's ability to integrate wireless and wireline services with the rollout of a new version (Version 7.2) of the AT&T Global Network Client. New features enable mobile workers to access their corporate Virtual Private Network (VPN) by using AT&T LaptopConnect devices, as well as support for 64-bit Windows Vista. Also, a streamlined logon screen simplifies access to corporate VPNs, and the software is now available in Spanish, French, German and Japanese. For more information, and to download the network client software, go to http://www.attnetclient.com/. -- It also expanded the footprint of AT&T Voice DNA(SM) (network-hosted Voice over IP), AT&T IP Flexible Reach (IP Trunking) and AT&T IP Toll-Free Service to include 40 new metropolitan areas. The service is now available in 164 U.S. metropolitan areas. In addition, new AT&T Voice DNA features include AT&T Unified Messaging(SM) and new Session Initiation Protocol (SIP) phone options. The service continues to offer an unlimited local and long distance calling package. For more information, go to http://www.att.com/voicedna. -- AT&T and Aruba Networks will provide managed IP telephony and wireless Local Area Network (LAN) networking solutions targeted at enterprise, state and federal government, education and medical customers. Available services include, among others, Unified Messaging and the control of rogue wireless devices . For more information, go to http://www.business.att.com/service_fam_overview.jsp?repoid=ProductS ub-Category&repoitem=eb_iptlan&serv_port=eb_voip&serv_fam=eb_iptlan& segment=ent_biz. -- The unit added new SIP-enabled IP features to AT&T's IP Toll-Free Service, providing pre- and post-transfer answer capabilities to improve call routing and handling. Agents can now receive customer-account information and call history, as well as the incoming call. AT&T also continues to certify new vendor equipment. The latest to be certified is Avaya's portfolio of IP Telephony and contact-center equipment for compatibility and interoperability with AT&T's IP Toll-Free Service. More information can be found at http://www.business.att.com/service_fam_overview.jsp?repoid=Product Sub-Category&repoitem=ip_toll- free&serv_port=eb_contact_centers&serv_fam=ip_toll-free&segment =ent_biz. -- The unit also introduced AT&T Application Performance Management solutions, allowing customers to view reports and analyze their network traffic, as well as optimize the performance of their Wide Area Networks (WAN). For more information, go to http://www.business.att.com/service_portfolio.jsp?repoid=ProductCate gory&repoitem=eb_vpn&serv_port=eb_vpn&segment=ent_biz . -- It made AT&T International Private Line full- channel service available at OC12/STM4 speeds in India and the Philippines. Also, AT&T now offers its End-to-End Private Line Service for OC48/STM16 speeds in Austria, Ireland, U.K., Belgium, Italy, Czech Republic, Denmark, Netherlands, Norway, Finland, Spain, France, Sweden, Germany, Switzerland, Japan, Singapore and Hong Kong. For more information, go to http://www.business.att.com/service_fam_overview.jsp?repoid=Product Sub-Category&repoitem=eb_private_line&serv_port=eb_data_managed_ data_services&serv_fam=eb_private_line&segment=ent_biz .

General information on the AT&T Global Business Services portfolio is available at http://www.business.att.com/.

Note: This AT&T release and other news announcements are available as part of an RSS feed at http://www.att.com/rss.

About AT&T

AT&T Inc. is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/.

(C) 2008 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

AT&T Inc.

CONTACT: Michael Lordi, for AT&T, +1-908-234-6071, cell,+1-908-329-4854, mlordi@attnews.us; or Janet Wyles of AT&T, +1-908-234-6067,cell, +1-732-331-6754, wyles@att.com

Web site: http://www.att.com/

Source: PRNewswire-FirstCall

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