PC Club Vows To Honor Vendor Agreements
Computer retailer PC Club today announced it intends to honor all existing relationships and agreements with its vendors as a result of Friday’s acquisition announcement. The Los Angeles-based chain, with 37 stores in eight western and midwestern U.S. states, was acquired on May 15 by prominent technology venture capital firm NAOC Holdings.
“PC Club’s doors remain open and all its stores are conducting business as usual,” said Kim Chu, Senior Sales Manager at PC Club. “As PC Club enters its seventeenth year of operation, it remains committed to its employees, its customers, and the vendors who have enabled it to become a preferred choice among IT professionals and enthusiasts.”
NAOC Holdings’ purchase of PC Club provides sufficient operating capital to honor the chain’s business commitments. Executives of both entities intend to work with PC Club’s business and financial partners to stabilize its current situation and create a long-term plan for growth.
“PC Club enjoys significant goodwill with its customers, especially in the area of technical support. “Few computer chains enjoy the reputation PC Club has for knowledgeable technicians, helpful salespeople and excellent merchandise selection,” said NAOC spokesperson Alan Hunter. “These strengths give us confidence that PC Club can and will continue to serve its customers profitably, and we believe our vendors will agree with us.”
NAOC Holdings, a highly experienced high-tech and consumer electronics investment firm, is unique in the venture capital community. NAOC believes in becoming intimately involved in the day-to-day operations of the companies it funds, and is comprised of professionals with long experience in all aspects of technology manufacturing, marketing and operations.
“The hallmark of PC Club has been its relationship with its customers. “We pride ourselves on our intimate knowledge of computer and IT systems, applications and communication technologies, and exist exclusively to make our customers lives easier,” said Jason Brandon, Director of Production & Engineering for PC Club. “As we transition under new ownership, we remain focused on providing the industry’s best customer service.”
PC Club, through its brick-and-mortar stores and through its eCommerce sites PCClub.com and ClubIT.com, serves as a computer parts retailer and repair center for professionals all across the country. The company offers PCs upgrade kits, LCD monitors, digital cameras and accessories, as well as other computer parts and services, and has been in business since 1992.
About NAOC
Los Angeles based NAOC is an expansion stage venture capital firm investing primarily in tech-enabled business service, information technology and communications companies. Established in 1996, NAOC manages a pool of capital in excess of $200 million, and is currently investing its fourth fund, raised in 2006. In addition to growth capital and board level guidance, NAOC offers its portfolio companies free research and M&A services along with annual executive education programs at leading business schools.
To learn more about NAOC’s investment criteria and approach to value creation, please visit http://naoc-holdings.com.