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C-COR's Mobile Workforce Manager to Be Deployed in Time Warner Cable's Minneapolis and Charlotte Divisions

Posted on: Wednesday, 30 March 2005, 09:00 CST

C-COR Incorporated (Nasdaq:CCBL), a global provider of interoperable network solutions for the IP era that include access and digital transport products, software systems, and technical services, today announced that Time Warner Cable has chosen C-COR's Mobile Workforce Manager (MWM(TM)) to streamline and automate service operations in its Minneapolis, Minnesota, and Charlotte, North Carolina, divisions.

C-COR's MWM provides field management tools that automate the labor-intensive process of managing a field service workforce using the latest advances in handheld PCs, wireless communications, and browser-based workforce management software applications. With the addition of Minneapolis and Charlotte, C-COR is the workforce automation vendor in a total of 10 Time Warner Cable divisions including: Albany and Syracuse, New York; Columbus and Western Ohio; Portland, Maine; San Diego, California; Austin, Texas; and Greensboro, North Carolina.

"In this competitive environment, the ability to provide efficient and timely service will be critical to ensuring customer satisfaction," said Dave Temlak, Senior Vice President, Time Warner Cable Customer Care. "C-COR's MWM solution, with its automated scheduling, routing, and workflow management tools, allows us to more effectively manage our mobile workforce."

C-COR's Mobile Workforce Manager is part of C-COR Solutions, one of the Company's three complementary business units that also include C-COR Access & Transport and C-COR Network Services. C-COR Solutions offers an integrated, application-oriented suite of office automation tools for the management of the network, on demand content delivery, subscriber, and the workforce, as well as an advanced advertising solution that supports digital and analog systems without duplicating the operator's infrastructure. C-COR is committed to being a trusted partner with its customers, leveraging its global expertise and interoperable, standards-based solutions to help network operators lower risk, increase profit margins, and ultimately simplify the transition to the on-demand IP era.

"We are proud of our ongoing work with an industry leader such as Time Warner Cable in providing the tools to maximize efficiencies in the field and reduce operating costs," said Michael Pohl, President of C-COR Solutions. "C-COR's Mobile Workforce Manager gives operators the ability to automate key operational aspects of the business, such as real-time notification of critical information to their workforce, with an interoperable solution for easier integration and less disruption."

About C-COR

C-COR offers world-class, market-focused business solutions for cable operators, telephone companies, broadcasters, and other private and public sector entities. C-COR's solutions simplify the transition to Internet Protocol (IP) demand-oriented networks by delivering interoperable, modular products in sync with IP network upgrade cycles. The Company's products and services include a suite of software applications that automate the management of content, network, subscribers, and workforce, with more than 200 deployments worldwide; next-generation optical transport products; on demand video systems with implementations in more than 20 countries; and a range of network assurance and technical services that allows operators to design and keep their networks operating at peak performance. Leading network operators through the transition to the on demand IP era, C-COR leverages its dedicated global workforce to deliver solutions for lowering risk, improving profit margins, and effectively managing change. C-COR was recently named in CED Magazine's "Broadband 50 Companies to Watch." C-COR's common stock is listed on the Nasdaq National Market (Symbol: CCBL) and is a component of the Russell 2000 Stock Index. For additional information regarding C-COR, visit www.c-cor.com.

Some of the information presented in this announcement constitutes forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements represent the Company's judgment regarding future events, and are based on currently available information. Although the Company believes it has a reasonable basis for these forward-looking statements, the Company cannot guarantee their accuracy and actual results may differ materially from those the Company anticipated due to a number of known and unknown uncertainties. Factors which could cause actual results to differ from expectations include, among others, capital spending patterns of the communications industry, changes in regard to significant customers, the demand for network integrity, the trend toward more fiber in the network, the Company's ability to develop new and enhanced products, the Company's ability to provide complete network solutions, continued industry consolidation, the development of competing technology, the global demand for the Company's products and services, and the Company's ability to complete and integrate acquisitions and achieve its strategic objectives. For additional information concerning these and other important factors that may cause the Company's actual results to differ materially from expectations and underlying assumptions, please refer to the reports filed by the Company with the Securities and Exchange Commission.

Source: Business Wire

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