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StarHub and Lucent Technologies Deploy Advanced Software to Improve Service Availability of StarHub's Converged Network

Posted on: Tuesday, 5 April 2005, 09:00 CDT

Lucent Worldwide Services Continues Working with Customer to Provide Support for Its Growing Optical and Access Network

Lucent Technologies (NYSE:LU) and StarHub, Singapore's integrated info-communications provider, announced today that they have completed deployment of Lucent Technologies market-leading VitalSuite(R) Network and Service Management software to provide real-time inter-domain fault management in the operator's network. StarHub has deployed Lucent's Network Fault Management software (formally Navis(R) NFM) to help maximize network and service availability by managing the elements and systems deployed in StarHub's multi-vendor, multi-technology nationwide network that delivers voice, data, cable TV and Internet access.

Lucent Worldwide Services provided the customer with on-site training, installation and critical integration support including assistance with the set-up of the network monitoring tools. LWS will continue to work with StarHub to expand its use of the software to control other parts of its network.

"Lucent's solution allowed StarHub to reduce root-cause identification time while significantly increasing the efficiency of its IT Staff," said Tan Boon Huat, Assistant Vice President, Network Assurance, Network & Wholesale Services, StarHub. "This has helped put StarHub in an excellent position to enhance its position in Singapore's demanding market and to successfully differentiate its services"

"StarHub's decision to use the Lucent VitalSuite(R) solution in its network operations center helps them to enhance service quality and availability in its operations, allowing StarHub to expand its services to customers, without having to add to staff," said Jennifer Smith Byers, Vice President, Network Operations Software Global sales, Lucent Technologies. "Already more than 70 major carriers world-wide rely on this highly scalable and flexible Network and Service Management software solution, to manage complex networks."

VitalSuite(R) Network and Service Management software is part of the Lucent OSS software portfolio, offering highly scalable, multi-vendor, multi-technology solutions that enhance the end-user experience, enable converged and IMS services and maximize business returns. Lucent's award-winning VitalSuite(R) Network and Service Management portfolio is used today by more than 200 fixed, mobile and broadband customers world-wide. Lucent leverages innovations from Bell Labs and experience and expertise from Lucent Worldwide Services to provide highly flexible, scalable solutions that enable converged services, enhance the user experience and accelerate time to revenue. Lucent partners with world-class system integrators, complementary ISVs and hardware vendors to deliver end-to-end solutions that reduce operational complexities, ease integration costs and maximize profitability. For more information on Lucent's software portfolio: http://www.lucent.com/oss.

About StarHub

StarHub is a Singapore-based info-communications company providing a full range of information, communications and entertainment services over fixed, mobile and Internet platforms. StarHub operates a 3G mobile network in addition to its GSM network. It also operates its own nation-wide broadband network that delivers multi-channel cable TV, data, voice and Internet access. StarHub added Digital Cable to its cable TV offering in May 2004. StarHub was listed on SGX-ST in October 2004.

Driven by a passion for listening and providing what customers want, StarHub endeavours to bring affordable and premium quality services with innovative and useful features to all its customers. StarHub raises the level of competition in Singapore, challenging others as well as challenging itself, to constantly introduce new world-class services at competitive prices. This unwavering commitment will further strengthen Singapore's position as a leading info-communication hub in the region. Visit StarHub at www.starhub.com for your communication needs.

About Lucent

Lucent Technologies designs and delivers the systems, services and software that drive next-generation communications networks. Backed by Bell Labs research and development, Lucent uses its strengths in mobility, optical, software, data and voice networking technologies, as well as services, to create new revenue-generating opportunities for its customers, while enabling them to quickly deploy and better manage their networks. Lucent's customer base includes communications service providers, governments and enterprises worldwide. For more information on Lucent Technologies, which has headquarters in Murray Hill, N.J., USA, visit www.lucent.com.

Source: Business Wire

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