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Telrex Receives 2007 Product of the Year Award From Communications Solutions

Posted on: Thursday, 5 June 2008, 09:00 CDT

Telrex, provider of the award-winning CallRex(TM) suite of IP call recording and call center optimization solutions, announced today that Technology Marketing Corporation's (TMC) Communications Solutions (www.tmcnet.com/comsol) has named CallRex Professional as a recipient of a 2007 Product of the Year Award.

The CallRex suite includes IP call recording and monitoring, agent evaluation, training and eLearning, speech analytics, workforce management, and a hosted IP recording solution designed for service providers using softswitches. "We are pleased to be honored with this industry recognition," said Robert Kapela, president of Telrex. "Telrex works to consistently deliver high-quality IP telephony and call center solutions for small to medium sized businesses. With our Software as a Service licensing, we are continuing to offer affordable solutions in innovative ways without sacrificing expenditures on staffing, training, and infrastructure."

"Telrex has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. "Telrex has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."

The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year's Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2007 Product of the Year Award winners can be found on the Communications Solutions Web site.

About Telrex

Telrex provides IP call recording and call center optimization software. CallRex offers affordable access to call recording technologies, supporting IP telephony systems, VoIP softswitches and unified communications solutions from Mitel, Inter-Tel, Cisco, Avaya, Nortel, Microsoft OCS, 3Com, ShoreTel, BroadSoft, Sylantro, Genband, NEC, Siemens, Vertical, Zultys, Asterisk/Switchvox, Pingtel, Fonality, TalkSwitch, and more.

CallRex API enables custom integration of the CallRex platform with business and communications applications. Telrex offers its award-winning CallRex suite of software through value added resellers worldwide. Learn more at www.telrex.com or call 425.827.6156 x2.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by over three million unique visitors each month worldwide, according to Webtrends In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.

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For more information about TMC, visit www.tmcnet.com.

 Contact Information: Jill Majors Telrex Phone: 425-827-6156 x131 Email Contacthttp://www.telrex.com  TMC Contact: Jan Pierret Phone: 203-852-6800 x228 Email Contact

SOURCE: Telrex

Source: MARKET WIRE

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