Embarq and Nokia Siemens Networks Ink Managed Services Agreement
Posted on: Friday, 13 June 2008, 09:00 CDT
Nokia Siemens Networks will assume ownership of Embarq's voice network operation center function to enable Embarq to reduce operational expenses for voice traffic monitoring and technical support of its network operations, and to capitalize on Nokia Siemens Networks' worldwide infrastructure and expertise.
Under terms of the seven-year agreement, Nokia Siemens Networks will perform network operations for Embarq's voice networks, ensuring high network quality and providing ongoing technical assistance.
The expertise in managed services that Nokia Siemens Networks brings to the table will expand these NOCs into knowledge powerhouses, resulting in the highest possible network quality along with a unique package of integrated network services.
In conjunction with Nokia Siemens Networks'Global Network Solution Centers, a virtual global network will be formed that provides the best possible service levels and expertise in a cost efficient way. Managed services offer several advantages to operators like decreased operational expenditure through increased efficiency, process excellence, high usability and serviceability of the network.
Nokia Siemens Networks will assume operational responsibility under the agreement in the beginning of 4Q08. At that time those EMBARQ employees involved in the agreement will become employees of Nokia Siemens Networks. Their responsibilities will remain the same and are expected to expand to cover other networks and technologies supported by Nokia Siemens Networks.
Source: Datamonitor
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