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Auspice to Demonstrate New Remote Management and Diagnostics Solution for Field Services at Cable-Tec Expo

June 19, 2008

Auspice Corporation, the leading provider of real-time operations automation and network service assurance solutions for communications service providers worldwide, will be demonstrating their new OpsLogic(R) FieldView remote management and diagnostics solution for field service technicians, as well as their complete portfolio of industry-leading OpsLogic Network Service Assurance Solutions during this year’s Cable-Tec Expo, June 24-27 in Philadelphia, PA. The addition of OpsLogic FieldView further enhances Auspice’s proven ability to help service providers successfully launch, manage and support advanced new services to meet the growing expectations of their subscribers and greatly enhance their customers’ Quality of Experience (QoE).

Auspice Solutions Help Service Providers Deliver

The OpsLogic Suite currently manages more than 20 million DOCSIS and PacketCable devices worldwide, helping to automate operational support processes that monitor and correlate events across the entire network infrastructure in real time. Communications Service Providers rely on OpsLogic solutions to proactively manage their services – including voice and high speed data – for increased reliability and operational efficiencies that deliver superior customer experiences and a fast, continuous return on their investment.

Featured OpsLogic Products:

— OpsLogic FieldView

Remote field installation, diagnostics & support solution for field services provides a real time view of data and voice systems. OpsLogic FieldView lets field technicians manage CPE devices, view KPIs via handheld devices and create a permanent Subscriber Certificate of Record “SCORE Card(TM)”. OpsLogic FieldView also allows field technicians to view information from the provisioning system as well as the CMS for a full 360 degree view of the subscriber’s environment and associated systems.

— OpsLogic ServiceManager

Real time integration and automation of network operations center, customer support, and field service operations, including network health, proactive performance monitoring, automated trouble ticketing, and diagnostics for comprehensive network service assurance and delivery. ServiceManager provides visibility from the customer premise to the core of the network, helping operators proactively understand the impact of network performance on their customers.

— OpsLogic BandwidthAnalyzer Bandwidth capacity analysis and planning solution helps manage bandwidth distribution/allocation across the network to optimize infrastructure investments while improving subscriber user experiences. BandwidthAnalyzer actively collects user and upstream metrics on bandwidth consumption and allows flexible reporting on the usage. This enables communication service providers to perform optimal node splitting and to reallocate users to maximize the return on their infrastructure investment.

— OpsLogic PowerSense Real-time monitoring and testing solution for DOCSIS HMS transponder-enabled power supplies. PowerSense enables the quick integration of power supply management with existing management and trouble ticketing systems to detect outages and proactively monitor power supply performance, alarms and events.

— OpsLogic MarketView Operational network dashboard supporting capacity planning, trend analysis, asset management, problem identification and prioritization, and regional comparisons of network performance.

Visit Auspice at Booth 829 to find out how to deliver today’s most advanced IP-based services with confidence. Demonstrations of the OpsLogic Solutions Suite will be available throughout the duration of the show. Visitors will also have the chance to win one of three Apple(R) iPod Touch 8GB MP3 players given away during the event.

About Auspice

Auspice provides network service assurance solutions that automate manual operation support processes for North America’s leading MSOs and communications service providers. Auspice products monitor, integrate and correlate events across diverse network environments providing real-time monitoring, analysis and integration into customers’ network operations center (NOC), customer support, and field service operations to proactively manage all their IP-based broadband services. Through the intelligent automation Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and improve the bottom line. Founded in 1997, Auspice (www.auspicecorp.com) corporate headquarters are located at 130 Turner Street, Waltham, MA, with regional offices in Denver, Mexico City, Mexico, and Villars-sur-Glane, Switzerland.

Auspice and OpsLogic are registered trademarks of Auspice Corporation.




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