Quantcast
Last updated on April 20, 2014 at 8:28 EDT

Dell Services Simplify Storage Management and Data Protection

June 25, 2008

Dell today introduced new infrastructure consulting services to help organizations of all sizes improve their storage management and data protection, enable effective disaster recovery procedures and implement backup recovery processes. These services will help companies better manage traditional data and the new and rapidly growing digital file content created by the increasing adoption of Web 2.0 technologies in business. Enterprise and medium-size organizations can expect to experience 55 percent compound annual growth rates in the volume of their file-based storage capacity over the next several years(1).

Connected Era Creating Unprecedented Storage Demand

The amount of information created this year will surpass available storage capacity as more and more consumers and businesses go online(2). Companies must manage the complexities of growing storage infrastructures and protect, back up and retain data to comply with industry regulations, while protecting themselves from increasingly sophisticated external threats. Companies also want to fully utilize storage so that they don’t pay for storage that is not used.

“For many customers, managing their data access, protection and recovery environment has become unnecessarily difficult and the risk to the business through data loss in the event of human error or disaster is both real and material,” said Paul Kaeley, Storage Consulting Practice Director, Dell. “Dell’s new consulting services provide a path to simplifying customers’ storage and backup environments.”

“Dell examined not only our immediate needs but also our goals for the future in terms of replication, disaster recovery and data back up,” said Barry Schwartz, IT/Network Manager of Metrologic Instruments.

Dell improved the efficiency of Metrologic’s data back up from 80 to 14 hours by consolidating servers, resulting in a goal of 200 percent return on investment, and helping ensure business continuity and protection of 40 years worth of the company’s intellectual property.

Services Designed Around Storage Management and Data Protection Pain Points

Dell will work with customers to:

— Implement a tiered-storage infrastructure where less critical data can be moved to the appropriate tier helping to drive down costs for the business;

— Rapidly identify improvements within backup and recovery infrastructure and help customers to stabilize and optimize operations; and,

— Plan, design and implement data disaster recovery to help protect and recover data in event of crisis.

Additionally, in partnership with GlassHouse Technologies Inc., Dell will plan, design and implement IT disaster recovery plans to ensure companies have the people, process and tools to restore IT operations in the event of a crisis. Dell can also simplify the management of heterogeneous backup environments by providing managed backup, remote backup monitoring and remote backup reporting.

“There’s an appetite for storage services, but companies are weary of long engagements that last for six months and the end result is a PowerPoint with a bunch of meaningless platitudes,” said Stephanie Balaouras, Forrester senior analyst. “What I like about (Dell’s services) is that there is an emphasis on consulting engagements that are short in duration and the recommendations are useful and actionable.”(3)

Tiered Storage, Data Disaster Recovery and Backup Restore Optimization and Stabilization services are now available worldwide, except in Latin America. IT Disaster Recovery, Enterprise Backup and Restore Assessments and Managed Backup, Remote Backup Monitoring and Remote Backup Reporting services are available to customers in the U.S., U.K. and Canada and will be available to customers in the rest of Europe and Asia later this year.

Practical Solutions, Not Armies of Consultants

Dell has a modular approach to infrastructure consulting. The company uses tools, automation and repeatable methodologies and best practices to identify pragmatic solutions to IT infrastructure management challenges in days and weeks rather than months. Dell services also include on-going support and managed services.

Storage Consulting services are available directly from Dell and through Dell’s Partner Direct program. Channel partners should contact their account representative for further information.

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 34 on the Fortune 500. For more information, visit www.dell.com, or to communicate directly with Dell via a variety of online channels, go to www.dell.com/conversations. To get Dell news direct, visit www.dell.com/RSS.

Special Note

Statements in this press release that relate to future results and events (including statements about the expected benefits of the acquisition) are forward-looking statements based on Dell’s current expectations. Actual results and events in future periods could differ materially from those projected in these forward-looking statements because of a number of risks and uncertainties including: general economic, business and industry conditions; our ability to restore our competitive advantage; local economic and labor conditions, political instability, unexpected regulatory changes, trade protection measures, and changes in tax laws; our ability to accurately predict product, customer and geographic sales mix and seasonal sales trends; information technology and manufacturing infrastructure failures; our ability to effectively manage periodic product transitions; any additional issues or matters that may arise from the ongoing SEC investigation; our ability to maintain effective internal controls; our reliance on third-party suppliers for quality product components, including reliance on several single-source or limited-source suppliers; our ability to access the capital markets; litigation and governmental investigations or proceedings; our acquisition of other companies; our ability to properly manage the distribution of our products and services; effective hedging of our exposure to fluctuations in foreign currency exchange rates and interest rates; obtaining licenses to intellectual property developed by others on commercially reasonable and competitive terms; our ability to attract, retain and motivate key personnel; loss of government contracts; expiration of tax holidays or favorable tax rate structures; changing environmental laws; and the effect of armed hostilities, terrorism, natural disasters and public health issues. For a discussion of those and other factors affecting Dell’s business and prospects, see Dell’s periodic filings with the Securities and Exchange Commission.

(1) Source: Enterprise Strategy Group 2007 File Archiving Survey and Market Forecast

(2) Source: ComputerWorld Storage, “A Zettabyte by 2010: Corporate Data Grows Fifty-Fold in Three Years,” March 2007

(3) Source: SearchStorage.com, “Dell Bundles Storage Assessment Services,” Beth Pariseau, Feb., 2008