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Amcom Software and NACR Announce Strategic Alliance

July 9, 2008

Amcom Software and North American Communications Resource, Inc. (NACR) announced today that they have established a strategic alliance under which NACR will distribute Amcom’s industry-leading, mission critical communications software products. The two companies, both Avaya partners, will collaborate to ensure their customers receive the best solutions for their specific needs and requirements.

With thousands of enterprise-level installations currently in place, Amcom’s proven technology platform and expert services support some of the most vital communication systems and processes in the world. Leaders in healthcare, hospitality, education, government and other large businesses, need strategies to cut communications costs and improve productivity while ensuring business continuity and the safety and security of their customers and staff. According to Amcom CEO, Chris Heim, “NACR has a quality reputation as a nationwide provider of end-to-end communications solutions for organizations of all types and sizes. We’re very pleased to be working closely with NACR and know that their customers, especially in the healthcare market and where applications of E911 technology are needed, will benefit from this relationship.”

NACR is a value added solutions provider of comprehensive communication systems and support, including Voice over IP (VoIP) and converged network integration, consultative services, ongoing maintenance, and repairs. As the largest Avaya BusinessPartner and a six-time Avaya BusinessPartner of the Year, NACR offers leading-end solutions to its customers to help them grow their businesses and derive greater value from their communications. Said Michael Fitzgibbons, NACR’s National Vice President , “Amcom’s integrated suites of call center and emergency communications solutions will help our customers achieve their goals because their products are easy to use, provide integrated functionality based on their robust database capabilities and they are very cost-effective.”

About NACR

With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a six-time Avaya BusinessPartner of the Year, and the Value Added Solutions Provider of choice for today’s leading businesses. NACR delivers proven, scalable, cost-efficient solutions tailored to a customer’s business communication needs, in an end-to-end package that includes consultation, design, implementation, and testing. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified messaging, and contact centers. For more information, call 1-888-321-NACR (6227) or go to www.nacr.com.

About Amcom Software

Amcom Software provides technology solutions for organizations that depend on speed, accuracy, and productivity to manage mission-critical, day-to-day, emergency and event-driven communications. Amcom’s advanced solutions are used by more than 1,400 leading corporations and organizations in healthcare, education, hospitality and government. With the recent additions of XTEND Communications and Telident E911 solutions, the company further solidified its market leadership with the combined companies’ committed employees, broad expertise across several distinct markets, strong technologies and growing client base. For more information, call (800) 852-8935 or go to www.amcomsoftware.com.




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