Amcom Introduces New Version of Paging and on-Call Scheduling Platform
Amcom Software, a provider of mission-critical communications software, has introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging and on-call scheduling.
The new version of WebXchange features a completely redesigned user interface that takes all the functionality of earlier versions of WebXchange to new levels, making it easier for individuals across entire organizations to perform directory searches, send email and pager messages and manage staff schedules.
Organizations with large staff scheduling challenges, such as those in the healthcare and hospitality industries, are quickly finding that a browser-based, self-service scheduling platform is the preferred alternative to sending ‘scratchpad scheduling’ updates and changes to their already overloaded call centers.
Chris Heim, CEO of Amcom, said: “WebXchange 7.0 is the culmination of the ongoing development process we’ve put in place to serve all Amcom customers, with the combined expertise of our New York and Minneapolis-based product teams. This is the first major upgrade we’ve made to an XTEND platform product since our merger and it’s an indication of our continued full support for all of the Amcom, XTEND and Telident E9-1-1 products, including regular releases of new features as we develop them.”