NIIT Technologies Receives Top Honors in the Black Book of Outsourcing
Ranked No 1 in the Travel Industry
Sunaina Singh, 732-744-3380
Aquin Dennison, 917-664 7235
NIIT Technologies Ltd, the global IT services provider headquartered in New Delhi, was ranked No. 1 in the prestigious Black Book of Outsourcing 2008 Travel Industry user survey. The survey covers contracts held by 1200 of the top airlines, hotel chains, cargo companies and other travel corporations globally.
According to the survey findings, NIIT Technologies won the Top Honors and excelled in both sections of ITO and BPO as well as together as a bundled ITO/BPO supplier.
Commenting on the achievement Mr. Arvind Thakur, CEO, NIIT Technologies, said, “Achieving top rank in the Black Book of Outsourcing reinforces NIIT Technologies ability to deliver business value through sharp focus on select industry segments.”
The travel industry is a key focus of NIIT Technologies with 25% of its revenues arising from services to this sector. The survey was conducted by evaluating outsourcing vendors across 18 key performance indicators of operational excellence.
The annual study, conducted by the outsourcing management consulting firm Brown-Wilson Group, recognizes excellence among global service providers that demonstrate superior management practices, leadership and outstanding performance.
Mr. Lalit Dhingra, President, NIIT Technologies Inc, said, “The focus through specialization in the travel and transport industry has differentiated the company leading to a growing base of satisfied clients.”
The Black Book aids decision making by supplying the most valid and premium knowledge about the complex and dynamic outsourcing marketplace. Released first in May 2005 by John Wiley and Sons Publishers, the “Black Book of Outsourcing” is the world’s best selling business book on the subject.
About NIIT Technologies
NIIT Technologies is a leading IT solutions organization, servicing customers in North America, Europe, Asia and Australia. It offers services in Application Development and Maintenance, Enterprise Solutions including Managed Services and Business Process Management to organizations in the Financial Services, Travel, Retail and Distribution, and Government sectors.
NIIT Technologies’ software development processes are assessed at SEI CMMI – Level 5 Version 1.2. Its human resource processes are assessed at the highest-level of maturity at PCMM Level 5. Further NIIT Technologies has processes and systems for information security management certified in accordance to the ISO 27001 standard, and its facilities offering Managed Services conform to ISO 20000 standard of Service Management.
For further information please visit www.niit-tech.com
Certain statements in this release are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies / entities in which we have made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies and unauthorized use of our intellectual property and general economic conditions affecting our industry. The company does not undertake to update any forward- looking statement that may be made from time to time by or on behalf of the company.
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