Sun Microsystems Selects Proxima Technology Centauri Business Service Manager to Measure and Report Service Quality for Sun Managed Storage
Posted on: Tuesday, 3 May 2005, 12:00 CDT
Sun Managed Storage Customers Gain Real-Time Insight into Service Quality with Centauri Business Service Manager(TM)
Sun Microsystems and Proxima Technology today announced at Sun's Network Computing '05 Q2 conference that Sun Microsystems has selected Proxima Technology's Centauri Business Service Manager(TM) (Centauri) to measure and report service level agreements (SLA) for their new Sun(SM) Managed Storage Services offering.
Centauri helps provide real-time dashboard views to both Sun Managed Storage Services managers and their customers. The dashboards show the service level performance status and highlight where corrective actions should focus based on business priorities.
"By capturing real-time data and automating the service reporting process, Centauri will help Sun Managed Storage Services guarantee service level agreements, become more agile in meeting client needs and deliver higher quality of service," says Tom Berghoff, Vice President Advanced Services, Sun Microsystems.
"Flexibility and scalability are key strengths of Centauri, specifically when it comes to integrating heterogeneous environments. Moreover, Centauri is closely aligned with the IT Infrastructure Library (ITIL) and Sun Sigma, our version of Six Sigma -- both of which are key components of Sun's delivery method," adds Greg Marchwinski, Worldwide Storage Services Practice Manager, Sun Microsystems.
Centauri is a core component of Sun Managed Storage Services offering. Integration is underway with other products, one of which includes Sun Management Connection. Disparate data feeds into Centauri to provide high level dashboard views of service performance with drill-down capabilities for rapid root-cause analysis.
"There are currently a number of Managed Storage opportunities where Centauri is embedded -- and we look forward to working closely with Proxima Technology's team on current and future opportunities," comments Marchwinski.
"Sun Services teams globally have worked with Proxima Technology for a number of years. We are pleased to see that Sun Services have expanded their use of Centauri to include their new Managed Storage Service offering. We expect this relationship to continue to expand our presence globally, helping Sun Microsystems to achieve their goals in delivering quality services to their customers," says Steve Jones, Chief Executive Officer, Proxima Technology.
About Sun Microsystems, Inc.
Since its inception in 1982, a singular vision -- "The Network Is The Computer" -- has propelled Sun Microsystems, Inc. (Nasdaq:SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 100 countries and on the World Wide Web at http://sun.com.
About Proxima Technology
Proxima Technology provides business service management (BSM) solutions that help organizations understand and improve the business value of IT services. The company's flagship product, Centauri Business Service Manager(TM) (Centauri), achieves alignment between IT and business, optimizes critical IT services to reduce costs, improves business efficiency and prioritizes the management of resources based on business impact and relevance.
Proxima Technology is headquartered in Denver, Colorado, with sales offices across North America, Europe and Asia-Pacific. Proxima Technology has more blue chip customer references than any other business service management vendor, including T-Mobile, Qualcomm, Capgemini, Carlson Companies, National City Corporation, EDS, Sun Microsystems, Mutual of Omaha, Abbey, iPSL (Unisys), and many others. For more information about Proxima Technology, please visit: http://www.proxima-tech.com.
Sun(SM) Managed Storage Services is a servicemark of Sun Microsystems, Inc.
Trademarks: This press release refers to numerous products by their trade names. In most cases, their respective companies claim these designations as trademarks or registered trademarks.
Source: Business Wire
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