New Businesses: Evolutionary Computer Service & Repair

By Grant, Rachel

Evolutionary Computer Service & Repair

Owner: Damien Brooks

Phone: (501) 834-1704, (501) 247-7702 mobile

Hours: By appointment

Start-Up: March 27, 2008

E-mail: evolutionarypcservices@yahoo.com

The conflict between school and work led Damien Brooks to start his computer repair home business. Previously, the 27-year-old worked as a part-time technological agent at Circuit City Firedog.

“I was still going to school for 13 hours and was working part time. My boss started to increase my hours and my grades started to fall,” Brooks said. “I approached him about it, and basically he told me to choose between school and work. I thought school is what got me this job. I decided I would do it for myself.”

Evolutionary Computer Service & Repair offers a variety of technological services, including free diagnostics, laptop repair, home PC , repair, software installation and computer setup and quick start.

Brooks was introduced to computers and the technological field during his five years in the military. He was a technical wire system installer in Iraq.

“I worked in shelters and bases. In Iraq, I ran Internet and telephone lines so that soldiers could talk to their families. I worked with switchboards. I went into the middle of nowhere and hooked up satellites,” Brooks said.

By passing out business cards and fliers, Brooks has been able to advertise his business. He said he also talks to people, hoping word- of-mouth brings in customers.

His home-based business cost him only about $300 in start-up expenses. Brooks said his communication with customers is what separates him from the rest of the competition.

“I interact with my customers,” Brooks said. “When you put 100 percent into it, you have to get 100 percent out of it. I go out of my way to help people whenever I can. I worked on someone’s computer on this last holiday. I go as far as working with them financially. I don’t turn anyone away.”

Copyright Arkansas Business Jun 30, 2008

(c) 2008 Arkansas Business. Provided by ProQuest Information and Learning. All rights Reserved.