July 31, 2008

Spanlink Attains Gold Certified Partner Status in Microsoft Partner Program

MINNEAPOLIS, July 31 /PRNewswire/ -- Spanlink Communications, Inc., a leading provider of contact center and unified communications (UC) solutions based on VoIP technology, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with competencies in Information Worker and Networking Infrastructure Solutions. As a Gold Certified Partner, Spanlink has demonstrated proficiency with Microsoft technologies and has proven its ability to meet customers' needs.

Based in Minneapolis with 50 regional offices across the United States, Canada and Europe, Spanlink has 20 years of business communications and customer interaction solution experience and a rich history in transforming enterprise and call center communications to deliver substantial business results. With nearly 1,500 sites deployed, Spanlink helps companies effectively integrate UC solutions by applying expert consulting, deployment, integration and managed services to tailor each customer's solution and support plan to their unique business needs. In addition to securing Gold Certified Partner Status in the Microsoft Partner Program, Spanlink is also a Cisco Master Certified Unified Communications Partner.

"By attaining Gold Certified Partner status, Spanlink is now recognized for superior technical skills and customer support by both Cisco and Microsoft, a rare combination in our industry today," said Brett Shockley, CEO of Spanlink Communications. "We expect most large customer solutions to include a mix of Microsoft and Cisco Unified Communications technologies. Holding these important certifications demonstrates Spanlink's expertise in developing and deploying solutions based on the industry's leading unified communications technologies."

"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities," said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. "They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes Spanlink as a new Gold Certified Partner for demonstrating its expertise providing customer satisfaction using Microsoft products and technology."

As one of the requirements for attaining Gold Certified Partner status, Spanlink had to declare at least one Microsoft Competency. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry. Spanlink has secured two competencies, including Information Worker Solutions and Networking Infrastructure Solutions.

Partners that have obtained the Information Worker Solutions Competency can help their customers realize increased service revenues and new market opportunities. Specializations within the competency are Enterprise Project Management, Messaging and Collaboration, Office System Desktop Development, and Portals and Enterprise Content Management.

Microsoft Gold Certified Partners enrolled in the Networking Infrastructure Solutions Competency have proved their expertise in implementing technology solutions based on either the Microsoft Windows Server 2003 or Windows 2000 Server operating system, with a particular focus on Microsoft Small Business Server 2000 and Windows Small Business Server 2003. These implementations may include crafting solutions that connect Windows-based servers, PC locations and the Internet; installing a server farm; or building a small-business Windows Server stand-alone solution that includes file and print capabilities.

Microsoft launched the Microsoft Partner Program in October 2003. The program represents Microsoft's ongoing commitment to the success of partners worldwide and offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.

About Spanlink Communications, Inc.

Spanlink Communications is a leading provider of unified communications and customer interaction solutions leveraging Cisco's technology. With 20 years experience and nearly 1,500 sites deployed, Spanlink helps companies exploit the benefits of virtual unified communications networks for business transformation. Spanlink applies expert consulting, deployment, integration and managed services to tailor each customer's solution and support plan to its business needs for transformational business improvements in productivity, efficiency and customer satisfaction. Spanlink is a Master certified Cisco partner serving mid-size businesses and large enterprises. Find news and information at http://www.spanlink.com/.

Spanlink Communications, Inc.

CONTACT: Vicki Kallhoff of Spanlink Communications, +1-763-971-2260,[email protected]

Web site: http://www.spanlink.com/