Quantcast
Last updated on April 19, 2014 at 18:42 EDT

Webroot Enhances Security SaaS to Combat E-Mail Spam Backscatter

August 5, 2008

Webroot, a leading provider of security software for the consumer, enterprise and SMB markets, today announced the latest release of Webroot(R) E-mail Security SaaS which features advanced protection against the growing threat of e-mail “backscatter.” A side effect of spam, viruses and worms, backscatter occurs when a spammer spoofs a legitimate e-mail address to send an unsolicited message to large distribution lists, causing the e-mail server to flood an unsuspecting e-mail address owner’s mailbox with hundreds or thousands of failed delivery messages or bounce backs.

“Ninety percent of over 6 trillion business e-mails this year will be spam. This volume puts IT resources under an incredible strain to manage not only the spam but the ensuing backscatter. Just recently an ISP was driven offline while trying to absorb 10,000 backscatter messages per second,” said Mike Irwin, COO, Webroot. “The impact of backscatter is especially hard on businesses with fewer IT resources or appliances that just can’t scale to meet the processing load. With network security in the cloud, companies of all sizes can enjoy a scalable enterprise-class security solution that is easy to manage and provides better protection and value than traditional appliances and software.”

Failed delivery messages — triggered by an e-mail sent to an invalid address or a full mailbox — can be difficult to block and tag as spammed messages, and require significant time and resources to be cleared from the network. The latest release of Webroot E-mail Security SaaS employs a technique called Bounce Address Tag Validation (BATV) to mark every message sent through its servers with a timestamp and unique cryptographic signature that cannot be duplicated. If an e-mail enters the network as a failed delivery message without this signature, customers can then configure the service to automatically mark the message as spam and block it from entering the user’s mailbox.

“Companies still struggle to keep up with spam volume and attack tactics years after spam first became a serious problem, and many see a continued investment drain for spam management,” wrote Chenxi Wang, Ph.D., Principal Analyst, Forrester in the June 2008 report Spam Management Best Practices. “To keep a step ahead of spammers, organizations should adopt a hybrid of filtering solutions, strengthen this connection to management technologies, and treat antispam as part of a wider email content security strategy that includes content protection and compliance.”

Webroot Security SaaS Solutions

Webroot Security SaaS solutions deliver enterprise-class security with better manageability, better value and better protection than appliances and server-based solutions. Webroot E-Mail Security SaaS protects against spam, viruses and data leakage, along with additional compliance, archiving and business continuity features.

Webroot Web Security SaaS is also a part of the Webroot Security SaaS family and provides protection against Web-based malware threats for corporate and mobile users while ensuring appropriate employee Web usage and data leak protection. Webroot Security SaaS solutions are backed by free US-based support that includes 24x7x365 access to a robust knowledge base, toll-free telephone support and free product and defense updates for the duration of a subscription.

About Webroot

Webroot provides industry-leading security solutions to consumers, enterprises and small to medium-sized businesses worldwide. The Boulder, Colorado based company’s security software-as-a-service (SaaS) offerings, Webroot E-Mail Security SaaS and Webroot Web Security SaaS provide better manageability, better value and better protection than any other perimeter security solution available. Webroot’s award-winning endpoint products, Webroot AntiSpyware Corporate Edition and Webroot AntiSpyware Corporate Edition with AntiVirus are comprehensive, centrally-managed solutions that aggressively block, detect and eradicate malware on desktops across the network. To find out more visit www.webroot.com or call 800.772.9383.

(C)2008 Webroot Software, Inc. All rights reserved. Webroot is a registered trademark or trademark of Webroot Software, Inc. in the United States and/or other countries. All other trademarks are properties of their respective owners.