Deville Hotels Selects Opera Enterprise Solutions for Entire Chain
Micros Systems, a provider of IT solutions for the hospitality and retail industries, has announced that Deville Hotels has selected the Opera Property Management System, Opera Sales & Catering, Opera Sales Force Automation and Opera Web Services Suite for multi-property deployment in its 10 hotels located in Brazil, as well as Micros RES 4.0 for its point-of-sale needs at all hotel restaurants.
The Opera Enterprise Solution will be hosted in Deville Hotels’ headquarter office in Curitiba City. Micros is implementing the entire hosted solution, which is already in progress and will conclude in early 2009.
With the implementation of Opera, Deville Hotels are expected to have a centralized database of guest profiles, sales and catering contracts, and reservations, ensuring data integrity and flow of information across its multiple properties and sales channels.
In addition, the centrally hosted architecture of the Micros Opera applications is expected to eliminate the requirement for Deville Hotels to employ IT specialists at the property level. And the implementation of the Opera Web Services Suite will eliminate the distribution service transaction fee associated with web reservations.
Jayme Neto, president of Deville Hotels, said: “We understand the need to deploy the right technology that will allow us to grow our chain, while continuing to provide a consistent experience for our guests. We are very impressed with the centralized and truly integrated architecture of Opera.”