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IPsoft Achieves Cisco Powered Designations in Managed Unified Communications and Managed Security

Posted on: Monday, 25 August 2008, 18:00 CDT

IPsoft Incorporated announced today that it has been recognized as a Cisco Managed Services Channel Partner, and has achieved Cisco(R) Powered designations in Managed Unified Communications, Managed Security, Strategic Managed Services and Legacy Managed Services. Combined, these designations recognize IPsoft for having worked to acquire the resources and establish the procedures to deploy, manage and support Cisco managed services.

Chetan Dube, President and CEO of IPsoft, remarked: "IPsoft is proud to be designated as a Cisco Powered managed services provider and as a Managed Services Channel Partner. Our commitment to excellence in service delivery and service support is recognized by our customers and partners today, and it is very gratifying to have this validated by Cisco's assessment of our methods, tools and practices."

"The managed services industry is on the cusp of a shift from classical labor arbitrage models to more autonomically enabled delivery models; partnering with Cisco, the industry standard in network technologies, is a critical step for IPsoft in continuing to lead this transformation", Dube said.

"Adopting managed services allows companies to align IT and business goals, enabling them to focus scarce internal resources on their core competencies while servicing day-to-day IT infrastructure and operational needs through technology delivered as a service," said Jeff Spagnola, vice president of worldwide service provider marketing at Cisco. "As a Cisco Managed Services Channel Partner with Cisco Powered designations, IPsoft has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this increasing demand."

A Cisco Powered Managed Unified Communications business communications service is designed to provide unified voice, video, data and mobility communications for the business environment. The service integrates voice, video, and other collaborative data applications into intelligent network communications solutions. These solutions, including Internet Protocol (IP) telephony, unified communications, and rich-media conferencing, take full advantage of the power, resilience and flexibility of an organization's unified communications network.

A Cisco Powered Managed Security firewall service provides Cisco proven firewall technology solutions to help customers better protect their business infrastructure. The service is managed from a security operations center. It supports the key features available on the Cisco firewall solutions, such as network bandwidth optimization and anti-IP address spoofing, and conforms to Cisco and industry best practices.

Cisco Powered Managed Service designation requirements are based on the Information Technology Infrastructure Library(R) (ITIL) framework of best practices as well as market and industry requirements. IPsoft participated in an assessment of its network operation center as a part of the Managed Service Channel Program process.

Cisco recommends services that are designated Cisco Powered because they are designed to deliver a high-quality, customizable service experience, making it easier for businesses to make the right decision when purchasing technology as a service.

The complete list of IPsoft's certifications is as follows:

-- Cisco Powered Managed Services

-- Managed Unified Communications: Business Communications -- Managed Security Services: Firewall -- Managed Security Services: IDS/IPS

-- Cisco Strategic Managed Services

-- Managed Security Services: Secure Router -- Managed Mobile Communications: Wireless LAN -- Managed Data Center: Hosting/Co-location

-- Legacy Managed Services

-- Managed Connectivity: Legacy Managed LAN -- Managed Connectivity: Legacy Managed Router

About IPsoft

IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT infrastructure operations. IPsoft offers a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.

-- IPsoft employs unique autonomic engines that automatically remediate 56% (on average) of the exceptions in our world-wide client environments. This has a dramatic bearing on the availability of networks and devices under our management, while at the same time significantly reducing Total Cost of Ownership (TCO) for our customers.

-- Our customers enjoy drastically reduced Mean Times To Resolve (MTTRs) for any exceptions in their monitored environments.

Trademarks and service marks of IPsoft include, but are not limited to, eServiceAdvantage, IPmon, IPpm and IPsecure.

Cisco, the Cisco logo, and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.

Source: Business Wire

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